Technical DevOps Manager

As a Technical DevOps Manager youll help drive Concora Credits Mission to enable customers to Do More with Credit every single day.

The impact youll have at Concora Credit:

We are seeking a seasoned Technical DevOps Manager with at least 10 years of progressive experience across infrastructure cloud and DevOps. This role requires a hands on leader who can guide day-to-day operations support delivery across key initiatives and work closely with architects peer managers and technical teams to drive execution resolve issues and improve platform reliability.

We hire people not positions. Thats because at Concora Credit we put people first including our customers partners and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today we have helped millions of customers access credit. Our industry leadership resilience and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship were looking to expand our team and are looking for people who foster innovation strive to make an impact and want to Do More! Were an established company with over 20 years of experience but now were taking things to the next level. Were seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

As our Technical DevOps Manager you will provide:

1. Team Leadership and Operational Oversight:

• Oversee the day-to-day activities of the DevOps team ensuring effective execution of operational priorities/support and strategic initiatives.
• Provide leadership direction and accountability across DevOps KTLO activities ensuring stability responsiveness and consistent service delivery.
• Mentor team members promote collaboration and foster a culture of ownership accountability and continuous improvement.

2. Stakeholder Engagement and Cross Functional Partnership:

• Serve as a key liaison across engineering architecture security infrastructure and leadership teams to ensure alignment of priorities and successful execution of initiatives.
• Work closely with peer managers directors architects project managers and business stakeholders in a highly collaborative and agile environment.
• Communicate clearly across technical and business stakeholders through status updates issue management and delivery reporting

3. Agile Delivery and Planning:

• Partner with project managers and technical teams to support planning prioritization and execution of work across an agile delivery model.
• Contribute to story grooming backlog refinement sprint planning and ongoing coordination to ensure work is well defined properly sequenced and delivered on time.
• Help drive execution discipline across both projects work and operational support activities.

4. Technical Leadership and Problem Resolution:

• Provide hands on technical leadership across infrastructure cloud DevOps and platform related initiatives with the ability to engage deeply when needed.
• Take ownership of critical issues risks and cross functional dependencies driving them through resolution with urgency and sound judgment.
• Support complex troubleshooting efforts and provide leadership across operational incidents escalations and service improvement opportunities.

5. Architecture Documentation Reporting and Governance:

• Partner closely with architects and engineering leaders to support scalable resilient and well governed platform and infrastructure solutions.
• Produce clear audience appropriate reporting for both technical and non-technical stakeholders including detailed documentation for engineering teams and executive summaries status reporting and recommendations for Directors Vice Presidents and C suite leadership.
• Translate complex technical and operational information into meaningful reports dashboards summaries and recommendations that support decision making visibility and governance.

6. Cloud Transformation Automation and Cost Management:

• Lead and support cloud migration modernization and automation initiatives that improve scalability efficiency and operational reliability.
• Drive the adoption of automation and engineering practices that streamline deployment maintenance and support activities.
• Own and help manage infrastructure and cloud cost optimization efforts including cost visibility resource efficiency forecasting and ongoing financial accountability.

7. Technical Background and Continuous Improvement:

• Bring a strong technical foundation in cloud infrastructure DevOps and platform operations with the ability to lead both strategically and operationally.
• Prefer candidates with prior coding scripting or automation experience who can work effectively with engineers on technical solutions.
• Demonstrate adaptability and openness to emerging technologies including AI enabled capabilities where they can improve operational efficiency and team effectiveness.

These duties must be performed with or without reasonable accommodation.

We know experience comes in many forms and that many skills are transferable. If your experience is close to what were looking for consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.

Requirements:

• Bachelors degree or equivalent work experience with a minimum of 10 years of progressive experience in DevOps cloud infrastructure or platform engineering including prior experience leading teams or technical operations.
• Strong hands-on experience working in hybrid cloud and on premises environments with the ability to lead day to day operations while also supporting delivery of key initiatives.
• Proven experience working in agile delivery models including close coordination with project managers and active involvement in planning prioritization backlog refinement and story grooming.
• Demonstrated ability to work closely with architects peer managers and technical teams to solve problems remove blockers and keep work moving across operational and project efforts.
• Strong communication documentation and reporting skills with the ability to create clear technical standards procedures and operational documentation while also providing concise updates to Directors Vice Presidents and executive leadership.
• Knowledge of PCI or similar security and compliance frameworks including audit procedures and CIS security hardening standards is a plus.
• Strong ownership mindset with the ability to lead issue resolution manage risks drive accountability and step into technical detail when needed to support the team.
• Solid technical background in cloud platforms infrastructure automation and DevOps practices with prior hands-on experience in scripting coding or automation strongly preferred.
• Experience supporting cloud migration automation cost management and operational governance in enterprise environments with working knowledge of security and compliance practices such as PCI and CIS standards preferred.
• Relevant certifications are considered a plus including cloud and DevOps certifications Azure Azure DevOps Azure Security TOGAF PMP or equivalent industry credentials in architecture delivery and platform operations.

Whats In It for You:

• Medical Dental and Vision insurance for you and your family
• Relax and recharge with Paid Time Off (PTO)
• 6 company-observed paid holidays plus 3 paid floating holidays
• 401k(after 90 days) plus employer match up to 4%
• Pet Insurance for your furry family members
• Wellness perks including onsite fitness equipment at both locations EAP and access to the Headspace App
• We invest in your future through Tuition Reimbursement
• Save on taxes with Flexible Spending Accounts
• Peace of mind with Life and AD&D Insurance
• Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Employment-based visa sponsorship is not available for this role.

Concora Credit is an equal opportunity employer (EEO).

Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and if applicable based on your location how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data including any requests to exercise your legal rights referred to at the end of this notice please contact .