Content Coordinator

*We do not consider incomplete or Quick Apply applications. *

About the Organization:

Collaborative Institutional Training Initiative (CITI Program)

CITI Program was established in 2000 and is a leading global online education provider. Its web based training materials serve millions of learners and thousands of subscribing institutions. CITI Program is dedicated to serving the training needs of colleges and universities healthcare institutions technology and research organizations and governmental agencies as they foster integrity and professional advancement of their learners.

CITI Program is the preeminent leader in online research ethics compliance and safety training. It has trained researchers globally for over 20 years at thousands of academic research and healthcare organizations. CITI Program is a dynamic and collegial working environment with opportunities to bring forth new educational materials that support learners and institutions in the U.S. and around the world.

CITI Program joined the Biomedical Research Alliance of New York (BRANY) in 2016. BRANY was founded in 1998 and is jointly owned by four leading academic medical centers: NYU School of Medicine Montefiore Medical Center Icahn School of Medicine and Northwell Health. BRANY is also a premier resource for research support services for hospitals academic medical centers and investigators among its other ventures.

General Summary/Objective:

The Content Coordinator supports the planning development review and maintenance of CITI Programs educational content including courses webinars and podcasts. This role coordinates content workflows peer review and editorial processes content translations accreditation and attestation requirements and content updates to ensure accuracy quality compliance and timely delivery across all offerings

Duties/Responsibilities:

• Coordinate the planning development and maintenance of CITI Program courses webinars and podcasts across the content lifecycle.
• Support content leads in organizing project timelines deliverables documentation and cross functional communication for new and existing content initiatives.
• Manage and maintain standard operating procedures (SOPs) related to content development review updates and retirement.
• Coordinate peer review processes including reviewer identification distribution of materials tracking feedback and facilitating revisions.
• Coordinate editorial review processes working with internal stakeholders and external editors to ensure quality consistency and adherence to style guidelines.
• Manage content update workflows including version control and documentation.
• Coordinate the translation of content including managing vendors budget timelines and quality review of translated materials. Primarily responsible for version control and alignment with English versions of content. Maintain documentation of translations and work with other departments as appropriate regarding translation availability and management.
• Coordinate content review and documentation required for IACET accreditation and continuing education compliance.
• Manage administrative and documentation requirements for CITI Programs TransCelerate attested courses including coordination with internal teams and external partners.
• Assist in planning and executing content launches including preparation of internal documentation and coordination with production marketing and support teams.
• Track content status milestones and dependencies to support transparency reporting and continuous improvement across content operations.

Non-Essential Functions will be noted by asterisk (*).

Education required:

Bachelors degree in Technical Communication Technical Writing English Information Science/Information Management Library Science Communications Business/Operations Education/Instructional Design or related field.

Experience Required:

• Demonstrated experience supporting content development editorial documentation or project coordination
• Demonstrated experience coordinating workflows involving multiple stakeholders

Qualifications:

• Strong organizational time management and communication skills
• Proficiency with common collaboration and document-management tools

SPONSORSHIP IS NOT AVAILABLE

Location:

Remote U.S.

Physical Demands and Environment:

This role operates in a remote office environment using standard office equipment and technology. It requires occasional field work attending trade shows/conferences and meeting vendors. The position requires the individual to see talk hear and be mobile. The employee is frequently required to use hands fingers and reach with hands and arms.

Travel:

Some travel as applicable to attend conferences and assist in content development.

Salary/Exempt Status/Hours:

$72000 to $85000/Exempt

Wage is based upon an 8 hour workday for a total of 40 hours/week

Benefits:

• Flexible schedule
• Medical dental and vision insurance
• Retirement benefits
• Group life Insurance
• Voluntary supplemental insurance
• Generous paid time off

EEO and Accommodations:

BRANY fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment compensation and other benefits related to employment based on qualifications without regard to race color religion national origin age sex veteran status genetic information disability or any other basis prohibited by federal state or local accordance with requirements of the Americans with Disabilities Act and applicable state laws it is our policy to provide reasonable accommodation upon request during the application process to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer we intend to comply fully with applicable federal and state employment laws and the information requested on this application will only be used for purposes consistent with those laws.

BRANY is committed to the full inclusion of all qualified keeping with our commitment BRANY will take the steps to ensure that people with disabilities are provided reasonable accommodation. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact a BRANY representative at