Engineering Customer Development Manager
Neenah, WI - USA
Job Summary
About us: At Plexus our vision is to help create the products that build a better world. Driven by a passion for excellence we partner with leading Aerospace/Defense Healthcare/Life Sciences and Industrial companies to design manufacture and service some of the worlds most transformative products including advanced surgical systems diagnostic instruments healthcare imaging equipment mission critical aerospace systems and electric vehicle (EV) charging solutions. Visit to learn more about our unwavering commitment to our vision.
When we invest in our people we invest in building a better world.
With a vision rooted in the wellbeing and inclusive engagement of our team members our customers their end users and our communities people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do including how we operate behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.
Our values include: Growing our People Building Belonging Innovating Responsibly Delivering Excellence and Creating Customer Success.
As a team member you will engage in impactful work through global collaboration and the use of emerging technologies join an inclusive culture where every team member is valued and working toward a greater purpose and be empowered to reach your full potential through various development programs designed to accelerate your growth.
Plexus offers a comprehensive benefits package designed to support team members wellbeing including medical dental and vision insurance paid time off retirement savings and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience. For more information visit our US benefits website at . Our commitment to pay range transparency fosters an equitable workplace where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location work experience education licensure requirements and/or skill level. Salary Range:
$97900.00 - $146900.00Purpose Statement: Meet the profitable revenue objectives for assigned Sector/Regional customers and targets by leading efforts in the pursuit of assigned accounts within the Plexus sales process. Develop and maintain an expertise in Plexus engineering services capabilities while building an understanding of the engineering services needs of assigned Sector/Region. Working in a One Plexus manner with the appropriate Business Development Directors Customer Managers/Directors Project Directors and Engineering Solutions site personnel associated with assigned accounts and under the direction of the Director of Engineering Solutions take a leadership role in the development of account relationships that will lead to the creation and winning of Engineering Solutions (PLXS-ENG) business opportunities. The job descriptions are consistent with both the engineering business development three pillars of success and the Plexus core mission/value elements. The three pillars are Customer Engagement Sector/Regional Expertise and PLXS-ENG Services Expertise; each of these three pillars have a separate subsection under the Specific/Additional Accountabilities & Job Functions section. Core mission elements can be seen in the Key Job Accountabilities section and throughout the document.
Key Job Accountabilities:
- Acquire new Plexus Customers by a) winning profitable initial PLXS-ENG engagements and b) supporting new Plexus Manufacturing (PLXS-MFG) engagements by promoting our PD and PC capabilities as a competitive advantage with occasional support from a mentor and Director of Engineering Solutions.
- In concert with PLXS-ENG Operations and the sector/region grow/retain existing Plexus customers by winning profitable PLXS-ENG revenue (recurring revenue stream) and b) fulfilling the intent of our One Plexus Value Stream with occasional support from a mentor and Director of Engineering Solutions.
- Build/maintain long-term win-win customer relationships by a) being a trusted advisor providing consistent measurable contributions to the customers growth and profitability and b) ensuring PLXS-ENG brand awareness/alignment with occasional support from a mentor and Director of Engineering Solutions.
- Influence/drive the evolution of PLXS-ENG service offerings and sector/region go-to-market models by a) obtaining Voice of the Customer (VOC) b) Understanding end-market trends competitive environment and differentiators and c) providing input to the Director of Engineering Solutions to assist in prioritizing internal asks based on projected leverage (ROI) with occasional support from a mentor and Director of Engineering Solutions.
- Serve as a subject matter expert and guide to the internal Go-to-Market operations partners through the conceptual and strategic selling process for PLXS-ENG opportunities.
Education/Experience Qualifications:
- Bachelors Degree required with 6 or more years of related experience preferred.
Travel Requirements:
- More than 40%
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation please contact us by email at . Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.
We are an Equal Opportunity Employer (EOE) and do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Some offers of employment are contingent upon successfully passing a drug screen and/or background check.
Required Experience:
Manager
About Company
You have a product concept. Plexus can make it real. See how our integrated design, engineering and manufacturing solutions bring complex products to market.