Supervisor de Servicio

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Generalidades del puesto

Administrar y coordinar los diferentes recursos materiales económicos y humanos asignados por la compañía para el logro y cumplimiento de los objetivos relacionados con el mantenimiento de los equipos a cargo

En un día normal tendrás que:

• Planificar coordinar y controlar el mantenimiento preventivo y correctivo de los equipos a cargo.

• Atender las solicitudes y reclamos por servicio mantenimiento y reparaciones e impartir las correspondientes órdenes para la solución de éstos problemas.

• Acompañar y dar soporte al cliente en los requerimientos técnicos necesarios para la ejecución de las labores de mantenimiento reclamos y reparación de los equipos.

• Brindar el soporte técnico necesario a su personal a cargo para dar solución a los problemas técnicos en los equipos

• Responder por los indicadores de gestión bajo su responsabilidad.

• Dar apoyo al departamento comercial para la fidelización y recuperación de clientes. Identificando oportunidades de ventas

Lo que necesitas para tener exito:

• Titulo Terciario o Profesional en Carreras de Ingeniería Electrónica Electrotécnica Mecánica Industrial o afines.

• Mínimo 3 años de experiencia en cargos similares o afines.

• Ideal con experiencia en compañías multinacionales del rubro de Ascensores y/o en el sector de servicio.

• Ideal con experiencia en campo (instalación ajuste y/o mantenimiento de ascensores).

• Con experiencia en manejo de personal.

• Ideal con conocimientos en diferentes tecnologías electrónicas del rubro de ascensores.

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If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

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