Content Lead

We believe that the way people interact with their finances will drastically improve in the next few years. Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaids network covers 12000 financial institutions across the US Canada UK and Europe. Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington D.C. London and Amsterdam.

Responsibilities

• Defining and scaling Plaids content strategy to drive demand generation and brand awareness.

• Building a high-functioning editorial operation ensuring voice and tone consistency across channels and elevating Plaids brand through high-quality integrated content.

• Owning Plaids editorial calendar across Plaids owned channels.

• Managing Plaids blog and customer and partner newsletters ensuring editorial voice tone and quality standards across all content.

• Overseeing organic social strategy to develop an engaging social presence for Plaid that grows comprehension for our products and trust in our brand.

• Partnering across marketing to align content with launches campaigns and demand generation goals.

• Building processes that streamline creation increase output and ensure cross-channel alignment.

• Managing and mentoring a lean content team and agencies.

• Measuring content performance and sharing insights.

Requirements

• 15 years of content marketing or editorial experience with a focus on B2B or fintech.

• 8 years of experience in building and managing high-performing content teams.

• Strong editorial judgment with ability to establish and enforce high editorial standards and a consistent voice.

• Exceptional writing and storytelling skills with the ability to create compelling narratives that simplify complex topics.

• Strong analytical skills and ability to use data to assess content performance and drive program strategy.

• Willing to flex across strategy and execution. Most roles at Plaid require do-ers and this role is no different.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesnt fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race color national origin ethnicity religion or religious belief sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability please let us know at

Please review our Candidate Privacy Notice here.

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan including medical dental vision and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position candidates work experience and skillset and location. Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans.