Assistant Village Manager

Assist with managing the daily operations of Bernborough Ascot while providing leadership and support to the team as an Assistant Village Manager at KeytonWith over 65 villages across Australia 15000 residents and 800 passionate staff were leading the way with heart for a new age of wellbeing connection and choice for all independent over 30 years of experience our teams work across the country in a variety of departments and business units all share a common goal:WeLead with Heart and we are committed to creating caring and fun-filled retirement purpose is to create places where communities thrive not only for residents but importantly for our employees also. We do this by creating safe secure and connected independent living communities where residents can enjoy active and social lifestyles close to essential services and amenities. Your Day on a PageAn exciting opportunity has become available for an energeticAssistant Village Managerto join our friendly team at Bernborough its one-of-a-kind position beside Doomben Racecourse Bernborough Ascot provides an enviable setting for a vibrant retirement lifestyle with racecourse and city views. The successful candidate will focus on supporting operational functions of the village and managing day-to-day activities and competing priorities ensuring the village is properly maintained for the enjoyment of the to the Village Manageryour key accountabilities will include:Supporting the day-to-day operations at the villageAssisting with the implementation of operational plans & projectsEnsuring compliance with all laws and regulations applicable to the villageImplementing company policies strategies and plans to maintain residents satisfactionAssisting with running of village events social calendar and activitiesContributing to effective resident management to foster strong relationships and support delivery of village maintenanceAssisting with the preparation of budgets financial processing and procurementSupporting the provision of a safe working environment for all staff contractors visitors and YouHaving a vibrant people-centric focus will see you thrive in this role as will:Demonstrated experience in a customer service role within hotel hospitality management or a similar environmentAn ability to balance different priorities and manage day-to-day expectations for the residents and their familiesSomeone that wants to work with a dynamic and friendly teamExceptional communication and interpersonal skillsExcellent stakeholder engagement skillsStrong problem-solving skills and the ability to lead by exampleEagerness to be hands-on in a customer facing roleExcellent computer literacy including the Microsoft Office SuiteA First Aid & CPR Certificate or be willing to obtainWillingness to learn and professionally develop along with a proactive and can-do Perks and BenefitsCompetitive salary Bonus schemeFlexible working arrangements and supportive leadershipA supportive and friendly work environment4x Wellbeing Days (one per quarter). Thats almost an additional week off in addition to your annual leave!Fitness Passport for you and your familyBe part of a forward-thinking team driving digital transformationWork on high-impact projects that shape the future of our businessCollaborative culture with opportunities for growth and developmentReady to Join the FunIf youre passionate about leading a vibrant and caring community for independent living seniors wed love to hear from you! Apply now and be a part of something truly submit your resume and cover letter to the link your cover letter please highlight your interest in the Assistant Village Manager opportunity and explain how your skills qualifications and interests align with our note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November with supporting documentation prior to joining.