About Workato

Workato delivers enterprise infrastructure for the agentic era redefining iPaaS and helping enterprises unify data applications processes and AI into a single governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500 Workatos cloud-native architecture connects every application data source and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more visit

Why join us

Ultimately Workato believes in fostering a flexible trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But we also believe in balancing productivity with self-care. Thats why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley please submit an application. We look forward to getting to know you!

Also feel free to check out why:

• Business Insider named us an enterprise startup to bet your career on

• Forbes Cloud 100 recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area and 96th in North America

• Quartz ranked us the #1 best company for remote workers

Responsibilities

As a Solution Architect at Workato you wont just advise clients youll transform how their businesses think operate and scale. Youll be the expert hand guiding enterprises as they step into the agentic AI era designing intelligent automation that doesnt just save time but changes whats possible.

You will also be responsible to:

Technical Discovery & Solutioning

• Collaborate with sales teams to understand customer needs and define solution requirements.

• Conduct discovery sessions to analyze customers existing EDI infrastructure data flows and integration challenges.

• Translate business requirements into scalable secure and standards-compliant EDI solutions.

Solution Presentation & Demos

• Deliver compelling product demonstrations tailored to customer use cases.

• Explain complex EDI workflows mappings and transaction lifecycle processes in a customer-friendly manner.

• Assist in building proof-of-concepts (POCs) and pilot environments.

RFP/RFI Response & Architecture Design

• Lead the technical response to RFPs and RFIs including solution architecture integration approach security scalability and compliance details.

• Design EDI workflows and system architecture diagrams showing integration with ERPs TMS WMS and partner systems.

Stakeholder Engagement

• Act as the primary technical liaison between the customer internal product/engineering teams and implementation teams during the presales cycle.

• Support account executives in building trusted advisor relationships with clients.

Thought Leadership & Enablement

• Stay up to date with global EDI standards (EDIFACT X12 TRADACOMS etc.) and integration technologies (APIs AS2 SFTP VANs etc.).

Requirements

Qualifications / Experience / Technical Skills

• Bachelors degree in Computer Science Information Systems Engineering or a related field (or equivalent experience).

• 5 - 7 years of experience in EDI solution design implementation or support.

• 5 years in a presales sales engineering or customer-facing consulting role.

• Strong knowledge of EDI formats and standards (X12 EDIFACT etc.).

• Hands-on experience with EDI mapping tools (e.g. IBM Sterling Seeburger Cleo Integration Cloud GXS Boomi etc.).

• Familiarity with iPaas technologies (e.g Workato Boomi Mulesoft etc)

• Familiarity with standard B2B protocols such as AS2 VDA OFTP2 SFTP FTPS API and VANs.

• Experience with ERP systems integration (e.g. SAP Oracle NetSuite Microsoft Dynamics).

• Excellent communication and presentation skills with the ability to explain technical topics to business audiences.

Soft Skills / Personal Characteristics

• Strong collaboration skills ability to adapt to a dynamic start-up environment with a passion for making an impact

• Customer-oriented mindset easily adaptable to different company sizes and line of business

• Excellent enablement skills experienced in establishing trust and building partnerships with customers or partners

• Strong critical thinking and analytical skills with an entrepreneurial and proactive mind-set.

• Ability to effectively prioritize tasks and manage time even under high-pressure situations

• Strong written and oral communication skills with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research and synthesise ideas information and options quickly

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge