Manager-Security Tech and Oper

The Manager Security Technology & Operations is a member of Mayo Clinics Security leadership team.
Job duties include assisting the Director in establishing the strategic direction of the work teams or service lines & overseeing the teams design & maintenance of leading practice security technology processes tools & analytics. The position supervises a team which includes managing & prioritizing the teams workload; approving the scope milestones & objectives of assignments; facilitating removal of potential roadblocks; & providing challenging & meaningful work assignments that capitalize on team member strengths & bolster staff satisfaction/retention.

The Manager will drive the standardization of security technology & tools across the enterprise to enable centralized monitoring reporting analytics mobility workflow & training. This will be achieved through the management of a team focused on delivering enterprise security technology solutions & controls functional requirements & implementation strategies & processes. The position is responsible for working directly with & supporting peers & partners to drive the enterprise security model forward which includes Intelligence Data Policies Standards Procedures Communications Training and Education.

The Manager is accountable to consistently identify and understand security and IT-based solution implications across multiple Mayo Clinic business areas. The position is expected to serve as strategic resource and provide awareness of internal & external environment issues and trends through continuous review/growth of the following knowledge: security aspects of the healthcare industry technologies regulations and business practices; security frameworks best practices and reporting methods in response to increasing demand for transparency and accountability; and the enterprises business strategy critical assets changing technology and security risks/controls. The Manager develops operational protocols plans processes and metrics for the efficient operation of the designated security services. Works with crisis/incident management teams to develop strategies plans and processes to support preparation for and response to brand/reputational issues continuity events emergencies and disasters regardless of cause.

The Manager is responsible to provide written and/or verbal updates to various groups and representing Security on workgroups taskforces or committees as requested by the Director. Assists Director with execution of department management and administrative duties as well as strategically assesses communication effectiveness within the department suggesting improvements when necessary. Travel of 25% may be required as work activities warrant.

This position is 50% hybrid individual must live within driving distance to campus

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview a question will appear on your screen and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Must be security clearance eligible. A Bachelors or Masters Degree in Security Management Business Management Organizational Management Risk Management or related field is required. Masters Degree in associated field is preferred.

Minimum of 10 years experience (8 years with relevant Masters Degree) in one or more of the following areas is required: Physical Security Information Technology Security Systems Information Technology Project Management Business or Security Informatics Security Architecture/Design Strategy System Analysis and Implementation or related functions.

Minimum of three years of direct supervisory or management experience with demonstrated ability to build an effective cohesive and collaborative team. Effective in leading developing motivating and coaching a diverse team of security and technology professionals.

Certified Protection Professional Certified Healthcare Protection Administrator or Physical Security Professional or equivalent or will obtain certification within two years of hire.

Must be computer literate and proficient in data entry and retrieval.
Advanced professional and culturally astute communication skills (both written and verbal)are required including ability to generate and deliver executive-level presentations. Must possess interpersonal skills to interact effectively with both technical and non-technical personnel at all levels of the organization including proven ability to confidently lead discussion and negotiate on high risk and high pressure issues while simultaneously building credibility & rapport. Demonstrated ability to tolerate and deal effectively with ambiguous situations and the varying political/cultural environments within the institution department divisions. Proven ability to offer guidance on business processes technology capability and vulnerability assessments and control enhancements or mitigation approaches. Solid knowledge of security concepts and trends project management methodologies and relevant healthcare security regulatory requirements. Knowledge and understanding of business process within a healthcare institution preferred. Knowledge and understanding of corporate security processes preferred.

Certified Protection Professional Certified Healthcare Protection Administrator or equivalent or will obtain certification within two years of hire. Must have and maintain a valid drivers license and acceptable driving record in accordance with Mayo Clinic Policy.