Founded in 1853 Catholic Charities San Francisco (CCSF) operates as an independent non-profit organization and is the social service arm of the San Francisco Archdiocese. Our mission is to serve and advocate for vulnerable members of our community including the poor the sick the distressed children youth families immigrants and seniors regardless of race religion color sex/gender identity age physical or mental disability national origin sexual orientation or any other basis covered by law.

Salary: $85000- $88000 per year

Location: Onsite 5 days a week

NATURE & SCOPE:

St. Josephs Family Center is an emergency residential program for homeless families and pregnant women. Services include case management substance abuse counseling therapy assessments and referrals medical care money management job search support and childrens activity programs.

POSITION SUMMARY:

To support the advancement of the Mission Vision and Critical Success Factors of Catholic Charities the Residential Director is responsible for the program development staffing budgets and operations of the St. Josephs Village Family Center. The Director participates in the general management of Catholic Charities and provides front line assurance of quality services to customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and coordinate administrative systems to expedite the functioning of the program according to Operational Guidelines.
• Establish and maintain all business accounts with vendors in coordination with other staff to support the functioning to the program.
• Compile and manage statistical/demographic data.
• Track and code budget and fee expenditures.
• Develop and coordinate inventory systems and order all supplies including: facility cleaning products bathroom supplies resident cleaning products and office supplies.
• Assist in monitoring program budget.
• Generate monthly and quarterly reports in coordination with the Program Director.
• Assist with grants and contract preparation and writing.
• Assist with documentation of interactions with residents and enforcement of program rules as needed.
• Help manage residents house activities including chores answering doors and phones.
• Attend all meetings as assigned.
• Coordinate the distribution and acquisition of all donations including: clothes furniture toys and baby care items.
• Supervise volunteers and coordinate their assigned activities.
• Other duties as assigned.

QUALIFICATIONS

QUALIFICATIONS:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

• Masters Degree in Social Work Non Profit Management or other related field plus
• 3 years management experience or academic/work related combined skills equivalent to at least 6 years experience.
• Experience with and knowledge of issues facing homeless families.
• Experience in managing a residential program for the homeless family population.
• Excellent supervisory and facilitation skills.
• Previous experience monitoring budgets and grant writing.
• Ability to manage and develop budgets.

Knowledge

• Functional knowledge of Microsoft Office Products knowledge of networking concepts would be a plus.
• Ability to speak read and write Cantonese is desirable.
• Data entry bookkeeping and file systems knowledge required.
• Knowledge of mandatory reporting requirements for people working with children.
• Ability to drive small stick shift truck and 15 passenger van valid Drivers License and clean DMV record required.
• Must be able to read and write English.

Skills & Abilities:

• The ability to design systems and processes to track data and monitor progress.
• Commitment to the Mission and Critical Success Factors of Catholic Charities.
• Ability in working with government contract monitoring/report systems.
• Achievement Oriented
• Teamwork and Cooperation
• Customer oriented
• Organizational Awareness
• Skill in tracking data on various aspects of the organization and running reports for analysis and modification of workplace policies practices etc.
• Knowledge of Equity (to include diversity and inclusion) principles and their relevance in all workplace functions and relationships
• Ability to create and maintain good working relationships with internal and external constituents
• Sound judgment and problem-solving skills
• Ability to administer surveys analyze data and prepare reports and presentations accordingly
• Ability to pay attention to detail
• Demonstrates the necessary attitudes knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.
• Ability to prioritize work
• Self-starter

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Able to lift 50 lbs over head.
• Able to push large trash cans.
• Able to sit and/or stand for long periods of time.
• Continual sitting and getting up to answer doors and assist clients.
• Typing/data entry
• Hearing is required for answering phones and responding to client request.

Preferred

• Bilingual (Spanish)
• Masters degree

Prerequisites Required Prior to the First Day of Employment:

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Shelter for families who are homeless.
• Working environment is clients living environment.
• Many children and constant noise.
• Very old building not designed for office space but accommodations have been made and are seriously considered to make the environment appropriate for work.
• Occasional need to interact with clients that may be expressing anger both appropriately and inappropriately and to manage the client environment in a way that will avoid further escalation of any inappropriate behavior.

Additional Information:

This position involves a six-month probationary period.

Compensation & Benefits:

Were looking to find the best talent in the field and we aim to keep it. Beyond providing competitive compensation based on education and experience heres what else we offer:

• A generous amount of vacation time/PTO
• Medical Dental & Vision
• Commuter and Cell Phone stipends
• 401 (k) Plan We offer an employer match
• Commuter Checks Save money when you use public transportation

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to

providing equal employment without regard to race color creed religion national origin ancestry age sex sexual orientation gender identity legal domicile status veteran status disability or AIDS/HIV status or any other characteristic protected under federal or state law.

Required Experience:

Director