MCS IFTAIRP Administrative Operations Supervisor

Title: MCSIFTA/IRPAdministrative Operations Supervisor

State Role Title:Prog Admin Specialist II

Hiring Range: $65200 - $74980

Pay Band: 5

Agency: Department of Motor Vehicles

Location:DMV Headquarters Richmond VA

Agency Website:

Recruitment Type: State Employee Only - E

Job Duties

This position is open to current state employees only. The Virginia Department of Motor Vehicles (DMV) is seeking anMCS IFTA/IRP Administrative Operations Supervisor to join the Motor Carrier IFTA/IRP team. The MCS IFTA/IRPAdministrative Operations Supervisor oversees the daily operations of the IFTA/IRP Administrative Operations team ensuring compliance with federal and state regulations and DMV policies. This role supervises staff resolves escalated issues and monitors operational workflows to support DMVs revenue collection and compliance objectives of the IFTA IRP PRISM and EZFleet programs. The Supervisor collaborates with stakeholders to maintain service delivery standards implement process improvements and ensure audit readiness.

Motor Carrier Services IRP and IFTA Division administers multijurisdictional programs for the payment of vehicle registration fees and fuel use taxes by businesses who operate in interstate and international commerce. The Division also supports state and federal highway safety programs by identifying motor carriers with serious safety deficiencies and preventing them from operating on the roads.

The Virginia Department of Motor Vehicles (DMV) headquartered in Richmond Virginia serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered additionDMVserves many businesses including dealers fuel tax customers rental companies driving schools other state agencies local governments and non-profit upon five fundamental core values: Trustworthiness Respect Accountability Integrity and Teamwork (TRAIT). We dont just talk about our core values. We live them!

Minimum Qualifications

Strong leadership and mentoring skills to guide staff improve workflows and ensure compliance with standards
Prior supervisory experience overseeing administrative or motor carrier program staff including assigning work monitoring performance coaching employees and ensuring adherence to policies and servicelevel expectations
Ability to interpret and explain complex regulatory and technical information
Proficiency in PC use and technology including Microsoft Office and operational data tools
Excellent communication skills for team leadership stakeholder collaboration and customer interactions
Strong organizational and timemanagement skills with the ability to multitask in highdemand settings
Advanced operational and workflowmanagement skills to oversee highvolume transactions and team performance
Comprehensive knowledge of accounting and financial reconciliation principles

Additional Considerations

Supervisory experience in motor carrier programs compliance and financial reconciliation.
Experience in motor carrier program management regulatory compliance (federal and state motor carrier regulations and tax policies) audit preparation and supervisory roles.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).

Submission of an online application is required. DMV does not accept applications resumes cover letters any other format. When applying for jobs please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact for assistance.
Minorities individuals with disabilities Veterans and people with National Service experience are encouraged to apply. EEO/AA/TT

Contact Information

Name: DMV Employment

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.