Community Specialist Fall 2026 Co-op

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized student-centric experience and deliverimproved retention engagement satisfaction and results for learners of all ages in schools campuses and companies.

D2L is disrupting the way the world learns by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly by giving customers a platform that is easy flexible and other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns and by doing so we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes summaries and administrative work these tools never rank resumes make hiring decisions or influence candidate evaluations.

Are you eligible for co-op at D2L

Our co-op roles are open to applicants who are:

• Currently enrolled in a post-secondary program and will not graduate prior to this co-op role (preference for students enrolled in an official co-op program)
• Able to work 40 hours per week
• Able to work in-person from a D2L office (office location dependent on role)

We may continue to review applications on a rolling basis but recommend applying by May 19th at 9:00am ET to ensure you are included in initial application reviews.

Job Summary:

The Community Specialist Co-op is all about connecting our clients to the people and resources they need to support teaching and learning in the 21st century. To do this you will help triage and respond to questions posted to our Discussion Forum and delivered to our email inbox. You will help to review and revise content in the Brightspace Learning Center to ensure accessibility and quality standards are implemented. We are looking for someone who can bring their enthusiasm and passion for supporting others to the Brightspace Community.

How Will I Make an Impact

• Respond to inbound communications efficiently connecting with internal Subject Matter Experts creating relevant content or redirecting to the right engagement point.
• Participate in team meetings providing status updates on count of unanswered questions and time to first response
• Review and update Brightspace Learning Center content ensuring quality and accessibility measures are met
• Review and analyze data from the to communicate insights about future content and activities to contribute to community experience improvements

What youll bring to the role:

• Excellent communication and relationship skills
• Ability to work collaboratively and independently
• Experience with online learning management software an asset
• Experience with HTML/CSS an asset
• Experience with online community forums an asset
• Familiarity and interest in AI tools (e.g. ChatGBT Copilot etc.)