Workplace Experience Partner

At Constant Contact we are seriously awesome people who take ownership and make an impact by operating with the mindset integrity and courage of a small business owner.Theres something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here we all play an integral part in helping business owners entrepreneurs non-profits and individuals to succeed by giving them all the help and tools they need to grow online. Were energized by new challenges and new possibilities-and were just getting started!

As a Workplace Experience Partner youll own the day-to-day experience of our Waltham office which serves as our headquarters. As part of the HR / People Experience team youll be at the center of how the office operates handling real-time needs supporting employees as your customers and ensuring everything from daily operations to events runs smoothly across the physical and digital workplace. Youll also partner closely with HR on key employee lifecycle moments including onboarding orientation and offboarding. This role plays a key part in keeping the office running efficiently and at a high standard every day.

What youll do:

• Own day-to-day workplace operations for the Waltham HQ ensuring the office runs smoothly and employees have a seamless in-office experience
• Act as the front line for the office supporting employees leaders vendors and guests and handling real-time needs as they come up
• Manage vendor relationships end-to-end including PO creation invoicing and budget tracking
• Oversee facilities and building operations including submitting and managing service requests coordinating with property management and troubleshooting issues as they arise
• Manage mail shipping and logistics (FedEx large shipments internal requests) and improve processes where possible
• Support employee lifecycle moments in partnership with HR including onboarding orientation and offboarding logistics
• Lead execution of in-office events and engagement initiatives (catering vendors logistics space planning)
• Support affinity groups and internal teams with programming and coordination
• Handle employee requests and workplace issues through a mix of ticketing systems and direct support balancing planned work with reactive needs
• Maintain office supplies inventory and overall workspace readiness
• Partner across IT Sales Finance and leadership to support day-to-day office needs
• Continuously look for ways to improve how the workplace operates and runs

Who you are:

• Organized and able to prioritize effectively across multiple competing needs
• Proactive and takes ownership you dont wait to be told what to do
• Comfortable working in a fast-paced in-office environment where things change quickly
• Strong communicator and easy to work with across teams
• Willing to jump in and figure things out even when things arent fully defined
• Experience with Google Suite or similar tools
• Nice to have: experience in a similar role (office workplace operations hospitality etc.)
• Open to early-career candidates including recent graduates who are eager to learn and grow

Why Youll Love Us:

• We celebrate one anothers differences. We are proud of our culture of diversity and inclusion and were always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If youre passionate about supporting businesses and organizations you wont find a better spot to share your talent. Were dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses non-profit organizations and community groups.
• Youll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business take on stretch assignments seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact were all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person participate in live trainings and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race color religion sex gender gender identity national origin citizenship age disability sexual orientation genetic information veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions please contact

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At Constant Contact we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current former and prospective employees. We maintain this Personnel Global Privacy Notice (this Notice) in compliance with applicable privacy laws including the California Consumer Privacy Act (the CCPA) and the UK General Data Protection Regulation (collectively the Data Protection Laws). Click here for a full copy of our General Personnel Privacy Notice.

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters staffing firms search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.