Sr. Marketplace Ops Assistant, Shopbop Marketing & Content

Shopbop is seeking a highly-structured process-oriented and customer-focused Catalog Specialist II to own the management of catalog listings and daily operations for Shopbops FBA business on Amazon. This role requires strong analytical skills attention to detail and the ability to work cross-functionally to ensure accurate product data optimize catalog quality and drive operational excellence. The Catalog Specialist will be responsible for New Item Setup of Shopbop items in Amazons catalog maintaining listing quality and availability and managing day-to-day operations. They will identify research and correct catalog data discrepancies and listing defects to maximize catalog listing health and buyability on Amazon. They will monitor metrics and KPIs to drive data cleanup efforts communicate clearly with stakeholders on process updates and product availability and recommend solutions for continuous improvement. Success in this role depends on building strong relationships across buying vendors catalog tech and fulfillment teams.

Key job responsibilities
* Manage end-to-end catalog operations for Shopbops FBA business on Amazon including ASIN creation product listing optimization and catalog maintenance
* Own data entry classification and quality control processes to ensure FTC-compliant and customer-impacting product information
* Collaborate with cross-functional teams to troubleshoot listing issues and implement process improvements
* Develop and maintain documentation for catalog workflows and standard operating procedures
* Analyze catalog performance metrics and identify opportunities for automation and scalability
* Ensure compliance with Amazons catalog policies and marketplace requirements
* Drive continuous improvement initiatives to enhance catalog quality and operational efficiency

A day in the life
As a Catalog Specialist II youll start your day reviewing catalog health metrics and prioritizing issues that impact customer experience. Youll work through ASIN creation requests resolve listing errors and collaborate with brand partners to ensure accurate product information. Throughout the day youll analyze data to identify trends implement process improvements and support your teams operational goals. Youll balance tactical execution with strategic thinking always looking for ways to scale and automate workflows while maintaining the highest quality standards.

- Experience that includes strong analytical skills attention to detail and effective communication abilities
- Can manage a high volume of requests and competing deadlines
- Bachelors degree or equivalent
- 2 years of experience in catalog management e-commerce operations or related field
- Strong proficiency in Microsoft Excel including pivot tables VLOOKUP and data analysis
- Knowledge of product launch processes

- Experience with FBA (Fulfillment by Amazon) operations and marketplace management
- Prior experience working with Amazon systems (Catalog Fulfillment Seller/Vendor Central)
- Knowledge of product classification systems and catalog taxonomy
- Familiarity with GTIN (UPC/EAN) management and product identification standards
- Experience with AI/ML automation tooling
- Experience managing multiple priorities and meeting deadlines in a fast-paced environment
- Ability to work independently on ambiguous tasks
- Usage of generative AI tools to enhance workflow efficiency with a willingness to learn effective prompting and evaluation practices
- Ability to recognize opportunities where generative AI could enhance products workflows or customer experiences

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 23.00 - 41.00 USD hourly