Technology Business Analyst

Gathering and Documenting Requirements:

• Collaborating with stakeholders to understand their needs.

• Translating business requirements into functional specifications

• Document technical requirements and create technical specifications for development teams

Process Improvement:

• Analyzing current workflows andidentifyingopportunities for improvement.

• Proposing solutions that enhance efficiency and productivity.

• Evaluate existing business processes toidentifyinefficiencies and areas for improvement.

• Propose solutions foroptimizingprocesses to enhance productivity and effectiveness.

Project Support:

• Working closely with project managers and technical teams during project planning execution and delivery.

• Ensuring solutions meet definedobjectivesand are delivered on time.

• Assistproject team in gatheringadditionalrequirements when gaps areidentified.

Quality Assurance:

• Support testing efforts by developing a comprehensive UAT test plan andassistingthe business in creating test cases.

• Coordinate user acceptance testing (UAT) activities including defect tracking and resolution to ensure a smooth testing process

Communication:

• Facilitating clear communication between business units and IT teams.

• Preparingpresentationsand documentation for stakeholders.

Change Management:

• Assess the impact of changes to requirements and help manage scope creep.

• Assistin developing training materials and help documents for new or revised systems

Business Architecture:

• Assistin putting focus on Value Streams and Customer Journeys

• Designing value streams and customer experience maps.

• Identifyhow business capabilities deliver value to stakeholders.

Continuous Learning:

• Staying updated on industry trends tools and methodologies.

• Developing skills to bring innovative ideas to the organization.

• Requires Bachelor of Science or Bachelor of Art in Business Computer Science or related field or equivalent education and experience.Preferred to have a Master of Business Administration.

• 3years experiencein business analysisdesignand controls development.

• Provenexpertiseinmonitoringthe effectiveness of business processes and controls.

• Strong analytical andproblem-solvingskills withkeenattention to detail.

• Ability to translate complex processes into clear understandable and operationallyviablecontrols.

• Proficient in process mapping and business process management tools (e.g. Visio).

• Excellent communication skills both written and verbal with the ability to work collaboratively across all levels of the organization.

• Self-starter with an innovative mindset and the ability to manage multiple tasks concurrently.

• Experience with Agile and Waterfall project development methodologies.

Capabilities:

• Business Acumen Foundation

• Customer FocusFoundation

• Functional Communication Advanced

• Learning Focused Advanced

• Innovative Thinking Foundation

• Organizational Awareness/Understanding - Foundation