Wedding Butler The Singapore EDITION

POSITION SUMMARY

The Wedding Butler is a dedicated service professional assigned to the wedding couple to ensure a seamless personalized and memorable experience throughout their special day. This role focuses on anticipating needs providing discreet yet attentive service and acting as a key liaison between the couple and the operations team.

KEY RESPONSIBILITIES

Pre-Event Preparation

• Coordinate with the Event Sales and Banquet team to understand the wedding program timeline and specific couple preferences
• Review banquet event order (BEO) and special requests (dietary cultural ceremonial)
• Ensure all assigned items (VIP amenities couples table setup personal items) are prepared and in place

During Wedding Event

• Serve as the primary point of contact for the bride and groom throughout the event
• Provide personalized butler service to the couple (e.g. food and beverage service wardrobe assistance refreshments)
• Ensure the couple is comfortable hydrated and able to enjoy their meal
• Manage timing cues discreetly (march-in speeches cake cutting etc.) in coordination with the event team
• Handle personal belongings (phones gifts accessories) with care and confidentiality
• Quickly respond to any ad-hoc requests or unforeseen situations

Guest & Service Coordination

• Liaise with kitchen and service teams to prioritize the couples meals
• Coordinate with photographers emcees and planners to ensure smooth program flow
• Support VIP guests when necessary

Post-Event Duties

• Assist the couple with packing personal belongings and gifts
• Ensure proper handover of items to designated persons
• Provide feedback to management on event execution and opportunities for improvement

Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs and thank guests with genuine appreciation. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g. small print). Visually inspect tools equipment or machines (e.g. to identify defects). Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow confined or elevated spaces. Move over sloping uneven or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees including bending twisting pulling and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Minimum 12 years of experience in hospitality preferably in banquets luxury service or events
• Strong interpersonal and communication skills
• High level of professionalism discretion and emotional intelligence
• Ability to remain calm and composed under pressure
• Detail-oriented with strong anticipation skills