Contract Performance Lead

Closing Date

Contract Performance Lead

Location: Sussex Kent or Hampshire - You can be based in one of our offices within the South East region- Hybrid- depending on operational needs

Contract Type: Permanent

Hours: 38 hours per week

Salary: Up to 45000 depending on experience.

About the role

To manage the planning scheduling performance and reporting of MEICA (Mechanical Electrical Instrumentation Control and Automation) operational service contracts whilst ensuring the required levels of service & financial governance are met. Ensuring all planned works are being delivered in accordance to schedule whilst ensuring improvement strategies and programmes are in place to enable Southern Water to enhance performance year on year. To work collaboratively with the respective contract managers on any required changes to existing contracts and establishing of new contracts within Frameworks as required.

What you will be responsible for:

• Act as the single interface between Southern Water and operational contractors.
• Manage and be accountable for MEICA (Mechanical Electrical Instrumentation Control & Automation) contractor performance.
• Coordinate schedule and plan planned/reactive maintenance for cost-efficient and compliant delivery.
• Collaborate with Operational and Field Performance Managers to address evolving business needs legislation and strategy changes.
• Work with Commercial/Category Managers and external account managers to drive continuous improvement.
• Translate new requirements and improvement strategies into contract changes or new contracts.
• Ensure accurate management information and reporting for operational contracts.
• Maintain full Health & Safety compliance across all contract activities.
• Manage and monitor planned contracted OPEX spend.
• Oversee workflow with contract planner ensuring governance compliance.
• Ensure company systems (Maximo & MTM) accurately reflect planned maintenance by contractors.

What youll bring to the role:

Essential

• Full UK driving licence
• Strong communication and people skills
• Attention to detail and stakeholder awareness

Desirable

• A broad technical/operational knowledge together with contract management expertise is desirable.
• Experience in water industry.

Progression opportunities

Southern Water offers career progression training and development opportunities.

About Southern Water

Southern Water is at the forefront of transforming Britains water industry investing significantly to enhance resilience sustainability and service excellence. With 7.8bn planned investment for 2025-30 this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

At Southern Water we believe diverse perspectives drive innovation. If youre passionate about making a positive impact and think you can bring value to our team wed love to hear from youeven if you dont tick every box. Your unique skills and experiences could be exactly what we need.

If this role isnt quite what youre looking for but are keen to be contacted about opportunities at Southern Water you can register your details here: Introduce Yourself (- Introduce Yourself)

Our Commitment to Diversity

We welcome applicants from all backgrounds identities and experiences. We do not discriminate based on race ethnicity gender sexual orientation age disability religion or any other protected characteristic. If you need reasonable adjustments during the recruitment process please let us know.

Additional information:

In line with Southern Waters security requirements successful candidates will be required to provide evidence of their identity eligibility to work in the UK criminal record check (DBS) and verification of their employment and/or education history for the past three years.

Appointment to this role is subject to the successful completion of all preemployment checks including security vetting.

Please note that if a candidate does not meet the required security standards or fails to pass the vetting process Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting which may involve providing additional documentation.