Manager, Operations Acceleration & Growth

AboutAmeriVet

AmeriVetis a rapidly growing people-first veterinary services organization dedicated to supporting veterinarians and care teams in delivering high-quality compassionate care nationwide. As we continue to expand across multiple states weremaincommitted to strong operational foundations clinical excellence and being recognized as a Top Place to Work. Our growth creates exciting opportunities for HR leaders to build scalable compliant and people-centered infrastructure that supports our teams and our mission.

Position Overview

TheOperationsAccelerationand Growthmanageris responsible fordriving sustained performance improvement across clinics by addressing operational exceptions removing barriers and ensuring execution of high-impact initiatives. This role serves as a critical extension of the Director of Operations Acceleration & Growth translating strategy into execution and accelerating value realization at the clinic level.

This is a highly collaborative field-connected role focused on stabilizing operations improving consistency and elevating performance across assigned clinics. The Manager partners closely with field leaders practice managers and cross-functional teams toidentifygaps implement solutions and ensure initiatives deliver measurable results. Success in this role requires strong operational acumen a hands-on approach and the ability to influence without direct authority.

Key Responsibilities

• Performance Acceleration & Exception Management:Identifyclinics or operational areasunderperformingkey metrics and lead targeted data-driven interventions to rapidly close gaps.

• Field Execution & Change Leadership:Partner directly with clinic and field leaders to implement operational changes reinforce standards and drive accountability for results.

• Performance Monitoring & Insights:Track and analyze key performance indicators provide visibility into trends and proactively escalate risks or gaps requiring leadership attention.

• Initiative Deployment & Stabilization:Support rollout of enterprise initiatives ensuring smooth implementation strong adoption and long-term sustainability at the clinic level.

• Barrier Removal & Root Cause Analysis:Diagnose operational challenges using data and frontline insights. Deploy practical sustainable solutions that improve performance and team effectiveness.

• Cross-Functional Collaboration:Work closely with HR Finance Operations and other support teams to align efforts and ensure clinics receive the support needed to execute effectively.

• Team Effectiveness & Capacity Management: Drive improvements whilemaintainingsustainable workloads ensuring changes are practical and support long-term team engagement and retention.

• Operational Standardization & Best Practices:Ensure consistent adoption of SOPs workflows and tools.Identifyopportunities to scale best practices across clinics to drive efficiency and consistency.

• Drive Continuous Improvement:Apply structured problem-solving and continuous improvement strategies to streamline workflows reduce inefficiencies and improve clinic performance.

Qualifications

• Hands-on leadership experience with at least 4 years of experience with a strong focus on execution including managing day-to-day operations driving process improvements and ensuring consistent delivery of results.

• Minimum2 years within the organization or equivalent experience with strong understanding of field operations

• Prior experience as a Practice Manager or clinic leadership role strongly preferred

• Demonstrated success driving operational improvements and performance outcomes

• Strong understanding of clinic workflows staffing models and operational KPIs

• Experience leading& championingchange initiatives in a field-based environment

• Strong analytical skills with the ability to translate data into actionable insights

• Proficiencyin Excel and operational reporting tools(Core4 Workday HUB Spot)

• Ability to influence coach and drive accountability without direct authority

• Strong communicationskills with the ability to engage both frontline teams and leadership

• High levelof ownership accountability and follow-through

• Hands-on execution-focused mindset with a bias toward action and results

• Comfortable operating in ambiguity and prioritizing in a fast-paced environment

• Bachelors degree preferred

Work Environment & Travel

• Primarily local or market-based role with minimal travel

• Regular in-person engagement with clinics within assigned region