Claims Manager

Cirrus AMI is seeking an experienced and detail-oriented Claims Manager to oversee all insurance claims processes across our portfolio of residential and commercial properties as well as our corporate this critical role you will manage property damage personal injury applicant and tenant-related claims (whether legal or administrative sources) as well as Cirrus corporate claims from initial report through resolution. You will work closely with property managers insurance carriers adjusters contractors and in-house and external counsel to minimize losses ensure timely claim resolutions and support our commitment to exceptional operations and property management.

The ideal candidate is a proactive problem-solver with experience and strong knowledge of property insurance claims processing excellent negotiation skills and highly organized.

Claims & Risk Management

• Maintain database of all property and corporate insurance policies terms contacts and limits.
• Manage the full lifecycle of insurance claims such as property damage liability personal injury water fire theft etc.
• Document initial incident reports and coordinate timely communication to Operations for mitigation.
• Handle escalated claims issues and provide or seek guidance for Operations as needed.
• Coordinate with property owners carriers and adjusters to ensure accurate and timely process inspections and settlements.
• Confer with Operations to negotiate pass-through tenant damages to Renters Insurance or seek other subrogation opportunities.
• Maintain detailed claim records in our internal software prepare regular status reports on claims.
• Analyze claim trends; provide recommendations to Operations for proactive risk management.

Insurance Management

• Maintain accurate and up-to-date records of all property and corporate insurance policies certificates of insurance endorsements and related documents with our internal software systems
• Assist with insurance renewals by providing loss history and supporting underwriting data requests.

Qualifications :

• Minimum 2 years of progressive experience in insurance claims handling with at least 1 year specifically in property management claims - Required
• Either Bachelors degree in Business Administration Risk Management Finance and/or Equivalent experience and professional certification such as Certified or Advanced Claims Professional or Associate in Claims Management - Required
• Deep understanding of property insurance policies and claims processing - Required
• Reliable transportation for occasional site visit - Required
• Proficient with Microsoft Office (especially Excel for claims tracking) - Required
• Experience with QuickBase Origami Risk or other claims management software - Preferred
• Strong analytical organizational and problem-solving abilities
• Excellent written and verbal communication skills.
• High attention to detail and organizational skills with the ability to manage multiple claims simultaneously.
• Ability to work independently and collaboratively in a team environment.

Additional Information :

Location: Based in Woodland Hills CA; remote work may be considered for candidates with relevant experience and qualifications.

Pay: $85000 $110000 per year; performance-based bonus opportunities based on positive-outcome KPIs

Schedule: Monday - Friday 9:00 am - 6:00 pm

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor.

We are an equal opportunity employer and all applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Yes

Employment Type :

Full-time