Seller Scaling Manager

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

Job Title: Seller Scaling Manager

Role Overview
We are seeking a passionate and commercially minded leader to oversee our B2C scaling function for both newly acquired and established mid-sized eBay sellers.

The Seller Scaling Manager plays a critical role in driving seller growth and long-term success on eBay. This role requires a strategic problem solver with strong e-commerce expertise capable of translating global programs into impactful local execution and delivering measurable outcomes.

You will lead three core scaling programs (Kickstarter ProSeller and Seller Clinics) and manage a local team of Growth Advisors responsible for programmatic seller engagement. You will also partner closely with cross-functional stakeholders locally and globally to align on strategy share insights and continuously optimise our scaling approach.

Key Responsibilities

Strategy Development & Execution

• Localise and execute global scaling programs to drive growth and success for Australian sellers on eBay
• Lead coach and develop a team of Growth Advisors delivering programmatic account management at scale including active involvement in hiring and team build-out
• Define track and evolve key performance indicators to measure program effectiveness and seller growth
• Identify opportunities to optimise program design seller journeys and operational efficiency
• Partner with Category Finance GCX eBay Live and Marketing teams to align scaling initiatives with broader business objectives

Cross-Functional Collaboration

• Partner with GCX to successfully onboard and scale newly acquired sellers
• Collaborate with Marketing Acquisition Seller Management and Customer Support teams to identify high-potential sellers and drive their progression through scaling programs
• Work closely with Analytics to generate insights evaluate performance and inform strategic decisions
• Share local learnings and best practices with global teams to continuously improve program effectiveness

Performance Monitoring & Reporting

• Monitor seller and program performance against key metrics and growth targets
• Identify performance gaps and implement data-driven improvements
• Deliver regular reporting and actionable insights to senior stakeholders on program outcomes risks and opportunities

Qualifications & Experience

• Bachelors degree in Business Marketing or a related field (or equivalent experience)
• 10 years experience in e-commerce sales marketing or business development ideally in a scaling growth or CRM-focused role
• Strong understanding of eBays platform seller ecosystem and tools
• Proven experience leading and developing high-performing teams
• Excellent stakeholder management communication and influencing skills
• Strong analytical capability with the ability to translate data into actionable insights
• Ability to operate effectively in a fast-paced cross-functional environment

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities.

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