Senior Manager, IT Asset Management

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.

As a key member of the Global Technology Operations team you will oversee the Enterprise IT Asset Management (ITAM) function which encompasses Software Asset Management (SAM) contract management stakeholder engagement and process optimisation to ensure the organisations IT assets are managed in line with compliance and lifecycle requirements. Your responsibilities will include architecting executing maintaining and continually enhancing the organisations SAM framework and practices.

Job Description

• Lead and serve as the Subject Matter Expert (SME) for Software Asset Management (SAM) taking full ownership of the design development deployment and ongoing support of the companys SAM needs. Ensure all practices are aligned with industry best standards focusing on compliance with software license agreements and relevant regulations.

• Establish institutionalize and govern the organizational SAM framework and policies prioritizing the creation and enhancement of robust Software Asset Management capabilities.

• Develop and communicate a clear strategy vision and roadmap for a sustainable effective SAM practice including identification and implementation of appropriate SAM tools business case development and leveraging influence to drive adoption and optimization.

• Conduct comprehensive analysis to formulate strategies for managing the companys software landscape ensuring optimal utilization compliance and risk mitigation throughout the asset lifecycle.

• Support related functions such as IT inventory management to enhance IT Service Management through accurate software asset tracking and integration.

• Oversee remediation requirements including tracking facilitation and documentation to demonstrate compliance with software asset regulations.

• Demonstrate strong leadership by managing and mentoring a team of internal and external service providers ensuring delivery meets organizational SAM objectives.

• Collaborate effectively with cross-functional departmentsincluding finance legal procurement and business stakeholdersto address SAM initiatives and challenges driving alignment and value across the organization.

• Remain informed of evolving industry trends regulatory changes and best practices in software asset management proactively delivering strategic value propositions and identifying optimization opportunities for implementation.

Job Requirement

• A bachelors degree or advanced diploma in Computer Science Computer Engineering Information Technology or a related discipline is required.

• A minimum of 10 years experience in Information Technology including at least 7 years of specialized involvement in IT Asset Management (ITAM) with a concentration on Software Asset Management (SAM).

• Familiarity with ITAM frameworks such as IAITAM CSAM CHAMP or ISO standards is highly desirable.

• Demonstrated leadership skills in directing and guiding teams of internal and external ITAM professionals.

• Exceptional interpersonal and communication skills enabling effective collaboration with stakeholders across Legal Business Procurement and IT Finance functions.

• Proven ability to plan communicate and execute ITAM initiatives with precision and clarity.

• Strong influencing skills to shape ITAM decisions driving outcomes that provide organizational benefit.

• Meticulous attention to detail adept problem-solving capabilities and strategic thinking.

• Comprehensive understanding of IT audits asset lifecycle management and security and compliance requirements.

• Strong analytical abilities to interpret synthesize and present data and actionable insights.

• Proficiency in ITAM/ITSM tools including BMC Remedy ServiceNow Flexera or other leading industry solutions.

• Experience with the IBM Authorized SAM Program (IASP) and working knowledge of the ILMT tool is advantageous.

• Expertise in software licensing and optimization for products from major vendors such as Microsoft IBM Redhat Oracle Citrix VMware BMC Blueprism and Adobe.

• Solid experience managing assets hosted both in the cloud and on traditional on-premises environments.

• A self-motivated analytical and results-driven approach with a strong sense of ownership and perseverance.

• Ability to develop and sustain strong relationships confidently engaging across functions and communication channels.

• Consistently delivers high-quality work with careful attention to detail and thoroughness.

• Experience working within regulated global organizations (such as financial institutions pharmaceutical healthcare or similar sectors) is considered a plus.

• At least 3 years experience managing and collaborating with Managed Service Providers (MSPs) including leading diverse technical teams is an added advantage.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.