Policy and Insights Officer

Together we shape thriving communities public spaces places and economies.


Exciting opportunity to join the Cemeteries & Crematoria NSW team

• Temporary opportunity until May 2027 (maternity leave cover)
• Full-time hours (35 hours/week)
• Office Location Parramatta other NSW locations considered
• Salary relative to experience and ranges from $113574 to $125720 super

Cemeteries & Crematoria NSW (CCNSW) is a statutory agency created in 2014 under the Cemeteries and Crematoria Act 2013 to support and regulate cemetery and crematoria operators in NSW and provide information on burial and cremation options to the public.

CCNSW is leading the transformation of the interment sector so that all people in NSW have access to sustainable affordable and culturally appropriate services which are provided in a consistent transparent and accountable manner.

This involves implementing a new licensing scheme for operators of cemeteries and crematoria monitoring their compliance with new licence conditions developing policies and regulations in response to emerging issues and exploring future directions for the sector.

This is an exciting opportunity to join an energised agency delivering new projects to meet clearly defined strategic priorities. The team is collaborative responsive customer and delivery-focused. It works in a fast-paced and dynamic area of policy and regulation.


The role
The Policy and Insights Officer is a data-driven policy problem solver. They provide statistical information and analysis on an array of data including financial data to support the development and implementation of evidence-based policy solutions and guide strategic and operational decisions and support informed regulation and compliance.

The Policy and Insights Officer is part of the Policy and Insights team. The role undertakes quantitative and qualitative research information collection and analysis on a wide range of interment sector regulation and compliance issues including cemetery capacity demand and perpetual maintenance.

This includes identifying and evaluating relevant data statistical and information sources and providing written analysis. This is a diverse role with exposure to many aspects of the agencys work. The successful candidate will play a crucial role in enabling data-driven policy and decision-making as well as supporting ongoing internal process improvement and business development.

For more information read the full Role Description:Policy and Insights Officer


What you will bring to the role

• Data analytical skills and experience in analysing data from multiple sources to provide meaningful reports. Stakeholder liaison expertise; project management skills
• Proficiency in statistics data manipulation software and languages (Microsoft Excel R Python or similar) and data visualisation (PowerBI Tableau or similar).
• High-level written interpersonal and oral communication skills with the ability to work with diverse professionals in a collaborative environment.
• High level administrative skills to develop and maintain clear and thorough project documentation to support informed decision-making.
• Enjoys autonomy and demonstrates proficiency in working independently taking initiative and making decisions.
• Team player with the ability to thrive in a multi-skilled team environment.
• Experience in the cemetery and crematoria sector is highly regarded.

What is an essential requirement:

• Tertiary qualifications in public policy or relevant field and/or demonstrated equivalent experience.

About us
CCNSW is part of the Crown Lands and Public Spaces Group located within the Department of Planning Housing and Infrastructure(DPHI). DPHI improves the liveability and prosperity of NSW. To achieve this we: create vibrant productive spaces and precincts; manage lands assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people communities and entities.

We are an inclusive and accessible workplace where your individual contributions are valued and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups practices flexible working offers job share and workplace adjustments.


Join us
If excited by the information above we look forward to receiving your application including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close 11.55pm on Tuesday 19^th May 2026.

Should you require further information about the role please contact Tom Drury on .

To enhance your account security PageUp is introducing two-factor authentication (2FA). You can follow the step by step guide here. If you experience any issues please reach out on (02) - HR Support option 2 DPHI People Advisory option 1.

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process ensuring that you have every opportunity to showcase your talent skills and potential. Contact the Talent Team via or (02) - HR Support option 2 DPHI People Advisory option 1 and reference Request an Adjustment - Job Title and Reference Number.

Check out ourAboriginal applicants guideto assist with applying for the role or contact ourAboriginal Career pathwaysteam for a yarn.