Senior Associate Operations Full Time Position
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Job Location:
Centurion - South Africa
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
CRC - Customer Services
Full time position
Customer service duties and responsibilities generally include answering phone calls and emails responding to customer questions and complaints.
Agents are also responding to complaints from the social media customer Retailer and third-party contact (telephone/e-mail/digital/letter) taking ownership through to final closure
Be an expert case manager and offer robust solutions whilst adopting a Customer First approach at all times
Qualifications :
Grade 12
Fluent in English
Attention to detail- 2 years customer service experience
Call Center experience
Excellent communication skills
Telephone Etiquette
Strong written communication skills
Additional Information :
Full Time position
Monday to Friday
Weekend work may be required
Remote Work :
No
Employment Type :
Full-time
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
