Front of House and Hospitality Host

Are you a people focused professional who thrives in a fast-paced corporate environment Join our dynamic team as a Front of House & Hospitality Host where youll play a key role in shaping the visitor experience for a prestigious law firm in Edinburgh.

About the Role
As the first point of contact for clients and visitors youll deliver exceptional service across reception hospitality and event support. This is a hands-on varied role ideal for someone who enjoys multitasking takes pride in high standards and brings warmth and professionalism to every interaction.

Key Responsibilities

Guest Experience & Reception

• Provide a polished professional welcome to all visitors.
• Manage incoming calls and emails with confidence and clarity.
• Coordinate meeting room bookings using the UMA system.
• Maintain immaculate reception lobby meeting room and cloakroom areas.

Operations & Event Support

• Set up and reset meeting rooms including manual handling of furniture (tables chairs partition walls).
• Deliver AV and technical support for meetings and events.
• Manage incoming and outgoing post.
• Provide administrative support such as scanning and data collation.

Hospitality & Pantry Management

• Prepare and serve lunches and event catering to a high standard.
• Maintain kitchen and pantry cleanliness including dishwasher operation and clearing service items.
• Conduct weekly stock counts place orders and process invoices.
• Ensure compliance with all health safety and food hygiene regulations (including fridge temperature logs).

Hours: 40 hours per week Rotational shifts (7am4pm 9am6pm or 10am7pm) Monday - Friday. Candidates must be flexible to meet business needs including occasional weekend coverage.
Salary: 27976 per annum

Qualifications :

What Were Looking For

• Customer-Centric: Warm professional and confident communicator.
• Proactive: Able to handle last minute requests and stay calm under pressure.
• Physically Capable: Comfortable with regular manual handling and active tasks.
• Detail-Oriented: High standards for cleanliness organisation and accuracy.
• Team Player: Collaborative supportive and committed to delivering excellent service.

Additional Information :

Whats in it for you

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees providing counselling & information services.
• Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Remote Work :

No

Employment Type :

Full-time