Director, Quality – Racks, Enclosures & Metal Mechanics

Flex is the diversified manufacturing partner of choice that helps market-leading brands design build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful inclusive and collaborative environment. If you are excited about a role but dont meet every bullet point we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth were looking to add a Director Quality Racks Enclosures & Metal Mechanics located in Guadalajara North Campus.

This role involves leading and deploying the Quality Engineering strategy across sheet metal manufacturing operations ensuring product and process quality meet customer regulatory and internal standards and driving continuous improvement defect prevention and operational excellence across fabrication and assembly processes.

What a typical day looks like:

• Define and execute the Quality Engineering roadmap aligned with business and customer objectives.
• Oversee quality performance metrics (DPPM FPY scrap OTD COPQ) and drive corrective actions.
• Lead cross-functional teams (Engineering Manufacturing Supply Chain) to resolve quality issues.
• Implement and standardize quality systems (SPC PFMEA Control Plans MSA APQP PPAP).
• Ensure effective Root Cause Corrective Action (RCCA) processes and sustainment.
• Drive supplier quality management: qualification audits development and chargeback processes.
• Support New Product Introduction (NPI) ensuring robust validation and process readiness.
• Develop and manage inspection strategies (incoming in-process final) including automation (AOI).
• Ensure compliance with industry standards (e.g. ISO 9001) and customer-specific requirements.
• Lead internal and external audits; ensure closure of findings.
• Build and sustain a culture of quality accountability and continuous improvement.
• Coach and develop Quality Engineers Technicians and cross-functional teams.

• The experience were looking to add to our team:

• Bachelors degree in Engineering (Mechanical Industrial Manufacturing or related field) required.
• Masters degree preferred.
• 10 years of experience in quality engineering within sheet metal or manufacturing environments.
• 5 years in leadership roles managing multi-site or multi-shift operations.
• Strong knowledge of metal fabrication processes: stamping bending welding machining painting assembly.
• Expertise in quality tools: SPC Six Sigma Lean Manufacturing 8D DOE FMEA.
• Experience with metrology systems and laboratory testing (e.g. welding validation macrography and AWS requirements).
• Proficiency in data analysis and dashboarding (Excel Minitab or equivalent tools).
• Familiarity with ERP/MES systems and digital quality tools.
• Results-driven with strong analytical and decision-making capabilities.
• Proven ability to lead cross-functional and global teams.
• Strong communication skills with customers and executive leadership.
• Change management and continuous improvement mindset.
• Talent development and succession planning experience.
• Customer DPPM reduction
• First Pass Yield (FPY) improvement
• Scrap and rework cost reduction
• Supplier quality performance
• Audit performance and compliance rate
• On-Time Delivery impact from quality issues.
• Multi-site manufacturing setting (fabrication and assembly operations).
• High interaction with customers suppliers and internal leadership teams.
• Six Sigma Green Belt / Black Belt
• Lead Auditor (ISO 9001 or equivalent)

What youll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

IS81

Job Category

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex you must complete the application process first).