Senior Software Solutions Engineer

Location: Hyderabad Work Arrangement: Hybrid (3 days per week in office)

About This Role

The Senior Software Solutions Engineer is responsible for the design build and implementation of tailored business applications built upon Hylands software platforms to address specific business this role you will collaborate closely with cross-functional teams to understand solution requirements assess technical needs and deliver solutions that improve business outcomes for customers and partners all within specified release timelines.

Your Responsibilities Heres What Youll Do

• Collaborate with key project stakeholders to author review and approve technical requirements and design documents for industry solutions leveraging current documentation and design best practices
• Configure complex software solutions adhering to both functional and non-functional requirements following established design patterns and best practices
• Perform initial testing of complex solution configurations by applying knowledge of testing methodologies considering edge cases and error conditions and documenting detailed testing criteria for the quality assurance team
• Act as the main point of contact for customers and partners in early adoption programs including solution deployment troubleshooting translating feedback into product requirements and ensuring a positive user experience
• Triage and prioritize software defects reported by the technical support team ensuring timely resolution and effective communication with relevant stakeholders
• Mentor coach and provide feedback to team members; present at trade shows and conferences to support current solutions and drive new innovation

Role Essentials

• Bachelors degree or equivalent experience with relevant programming database and cloud technologies
• Experience with configuring designing and deploying software in enterprise-wide projects
• Strong oral and written communication skills with a professional demeanor and the ability to interact with discretion and tact
• Strong data gathering interviewing and analytical problem-solving skills with solid knowledge of testing methodologies and tools
• Strong leadership sound judgment and business acumen with the ability to influence motivate and mobilize team members and business partners

What Wed Like to See

• Strong knowledge of Microsoft Operating systems products and Microsoft Excel
• Strong ability to independently learn and apply new technologies and best practices
• Strong facilitation and project management skills with excellent organizational and time management abilities
• Ability to develop and deliver engaging informative and compelling presentations
• Self-motivated with the ability to manage projects to completion with minimal oversight in a fast-paced deadline-driven environment

About Hyland

Hyland is the pioneer of the Content Innovation Cloud delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Hyland. All rights reserved.

Trusted by thousands of organizations worldwide including many of the Fortune 100 Hylands solutions create the foundation for a connected agentic enterprise where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hylands platform and services please visit .

#HylandLife

Since 1991 it has been Hylands mission to help our employees customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do whether its helping customers succeed raising up their fellow Hylanders or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive inclusive workplace is imperative to sustainable success.

As weve grown to a company of nearly 4000 strong we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications verify identity and comply with legal requirements.