Chief Hotel Officer

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profile Job Location:

Charlottetown - Canada

profile Yearly Salary: CAD 100000 - 115000
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Job Summary

Chief Hotel Officer

At MurphyHospitality Group (MHG) we pride ourselves on an exceptionally high standardof quality service and products. It takes the best people to reach this higherstandard of excellence. We believe in extensive training and providing ourpeople with an excellent benefits program competitive wages professionaldevelopment and advancement opportunities. At MHG its all about the people!

MHG Hotel Division

The MHG Hotel Division currently operates four boutiquehotel properties on PEI including the award-winning Mysa Nordic Spa in Bay the 5-Star Great George Hotel and The Hotel on Pownal in downtownCharlottetown and The Loyalist Country Inn in Summerside.

Chief Hotel Officer

Reporting to the CEO the Chief Hotel Officer (CHO) is akey member of the MHG Senior Leadership Team responsible for overseeing theoverall performance operations and strategic direction of the Hotel Division.

This role provides leadership to the management teamsacross all hotel properties driving operational excellence financialperformance and the consistent delivery of the world-class guest experiencesour properties are known for. The CHO will lead coach and mentor leadersacross the division fostering a culture grounded in collaborationaccountability and continuous improvement.

The ideal candidate is a proven hospitality leader with agenuine passion for the industry and a strong ability to champion and embedMHGs core values across all locations. This is a unique opportunity to bringfresh perspective innovative ideas and strategic insight to an alreadyhigh-performing team.

As Chief Hotel Officer You Will

  • Partner with hotel property leaders todrive strong performance across all areas of operations
  • Provide clear guidance support anddirection to hotel teams championing MHGs culture and core values
  • Identify and evaluate strategicopportunities for each property including the development and implementationof programs that support company and hotel goals
  • Conduct regular property visits andguest experience analysis to ensure alignment with service excellence and brandstandards
  • Communicate property-specific goals andobjectives ensuring alignment and accountability across management teams
  • Collaborate with hotel leaders toreview enhance and evolve training programs and succession plans forfront-line team members
  • Address employee relations withprofessionalism and consistency in partnership with General Managers
  • Support the ongoing professionaldevelopment of both management and front-line teams
  • Provide oversight and direction onstaffing and labour management ensuring alignment with company policies andoperational needs
  • Review and approve annual businessplans and financial budgets for each hotel property
  • Actively contribute as a member of theSenior Leadership Team participating in company meetings training sessionsconferences and annual planning activities

Who You Are

  • Interpersonal Savvy relates well toall kinds of people builds great rapport and relationships
  • Customer Focus dedicated to meetingthe expectations of internal and external clients
  • Priority Setting Creates clarity /focus eliminates roadblocks spends time on whats most important
  • Planning and Organizing Sees thingsthrough to completion can marshal resources to get things done
  • High level of commitment andsituational awareness
  • Exceptional business and financialacumen
  • Proven problem solver who can thinklearn and adapt on the fly

What You Bring

  • Bachelorsdegree in business management hospitality or a diploma in hospitality/tourismmanagement
  • 5 yearsexperience in Hotel Management at the General Manager level or above
  • Demonstrated experiencemanaging boutique style properties will be considered an asset
  • Previous Sales& Marketing experience in the accommodations industry
  • Ability toanalyze financial data in order to make strategic decisions previousaccounting or financial budgeting experience is required
  • Must have avalid drivers license and ability to travel across multiple locations (on PEI)

What We Offer

  • Competitive Annual Salary
  • Sr. Leadership Bonus Program
  • Monthly Cell Phone Allowance
  • Company Matching Registered RetirementSavings Program
  • Health Vision and Dental benefitsprogram
  • Executive Wellness Benefit
  • Professional development opportunities
  • MHG wellness and fitness programs
  • MHG Team Card - discounts to localshops and restaurants

Please visit our careers page to see more job opportunities.


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At Murphy Hospitality Group we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this...

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