Core Experience Product, Senior Associate

Unleash your expertise in product development and optimization by leveraging user research analyzing metrics and collaborating across one of the worlds most innovative financial organizations.

As a Senior Product Associate within the Core Experience team you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partner with the Product Manager to identify new product opportunities that reflect customer needs and market trends through user research and discovery
• Consider and plan for upstream and downstream implications of new product features on the overall product experience
• Support the collection of user research journey mapping and market analysis to inform the strategic product roadmap and shape feature opportunities
• Analyze track and evaluate product metrics (e.g. time-to-deliver cost quality) across the product development life cycle
• Write requirements epics and user stories to support product development
• Synthesize customer feedback and research findings into clear problem statements hypotheses and actionable recommendations
• Maintain and refine the product backlog ensuring items are well-defined prioritized and aligned to roadmap outcomes
• Coordinate with cross-functional partners to manage dependencies readiness and delivery milestones across the life cycle
• Support post-launch monitoring and continuous improvement by surfacing insights defining follow-ups and tracking impact

Required qualifications capabilities and skills

• 3 years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Ability to translate customer needs and research into clear requirements epics and user stories
• Ability to define monitor and communicate product performance using meaningful metrics and insights
• Strong collaboration skills with cross-functional teams (e.g. design engineering data operations) to deliver outcomes
• Ability to think end-to-end about product changes anticipating impacts across channels journeys and stakeholders

Preferred qualifications capabilities and skills

• User research (journey mapping market analysis) to inform roadmaps
• Structured problem solving; agile delivery with engineering (build/launch/iterate)
• Experimentation & optimization (A/B tests measurement); track delivery customer outcome metrics
• Strong writing (requirements updates); support GTM (release planning enablement docs feedback loops)