Field Technician C (Salt Lake City, UT)

Essential Functions:

• This is a support level position requiring a thorough knowledge of theinstallation maintenance and repair of telecommunications related systems and/or equipment gained through formal education or fromconsiderable and varied experience in working with the installationservice activation maintenance and repair of telecommunication systemsand devices.
• Responsiblefor the installation repair configuration test and preventativemaintenance of network equipment telecommunications equipment and/or computers.
• Proficientin Microsoft or UNIX operating systems and the components of the MSOffice Suite. Maintains records on repairs down time changes andupdates.
• Good working knowledge of cable connectors and replacement such as RJ-11 RJ-45 DB-25 V.35 RS-449
• Working knowledge of fiber working knowledge of Multiplexes Network topology Frame Relay Fractional T-1 SONET Network Technology ATM Private Line Voice and Data applications
• Goodworking knowledge of power testing AD and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC powersupplies.
• Network and circuit testing with T1 Testing Specifications DS3 Testing Digital Testing (BERT) and Analog VG Testing within Bell Core Standards.
• Use various network test equipment: JDSU HST Ameritech AM5XT Sage 935 Digital Oscilloscope Halcyon 704A Para-scope or other T1/DS3 Test sets.
• Perform basic software troubleshooting and diagnostics
• Serveas the point of contact for unresolved problems from the Help Desk or NOC.
• Installhardware and software including operating system and office applications
• Responsiblefor providing computer hardware software and network technical support to end-users
• Assists with setup and configuration of system hardware and software.
• Capable of lifting 70 pounds
• Travel (up to 100% of the time) to remote sites within a 4-hour drive circle of base location. Technicians may be asked to travel outside of their assigned region as needed.
• Utilize ladders and step stools to reach heights of approx. 10 feet
• Ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required.
• Possess and maintain a valid Drivers License and/or local US State REAL ID equivalent and a satisfactory driving record.
• Ability to obtain a U.S. Government Security Clearance

Qualifications:

• Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience

Preferred Additional Skills:

• Network CCNA CCNP CCNA Wireless A
• Excellentcustomer service skills.
• Ability to work in high stress and visibility environment.

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