French Customer Solutions Specialist – Braga, Portugal
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Job Summary
French Customer Solutions Specialist Braga Portugal
Braga Portugal On-site
French C2 / Native Level Required
MondayFriday Rotational shifts between 07:0019:00
Weekends Off
6-Month Fixed-Term Contract
Start Date: May 28 2026
We are currently looking for a French-speaking Customer Solutions Specialist to join an international customer support team in Braga Portugal.
In this role you will support customers related to meal card services ensuring a high-quality customer experience through phone email and chat communication.
Responsibilities
Handle customer inquiries in a professional and timely manner
Support users with card activation balance information and transaction-related questions
Provide accurate information about products and services
Resolve customer complaints with empathy and efficiency
Record interactions in the CRM system
Collaborate with internal teams to solve more complex cases
Follow internal procedures and quality standards
Candidate Profile
Native or C2-level French is mandatory
Good communication and interpersonal skills
Customer-oriented mindset with strong problem-solving abilities
Ability to work in a fast-paced environment
Previous experience in customer service/support is considered a plus
EU Citizenship or valid Portugal work permit/residence authorization is required
Offer
930 gross/month 14 salaries
80 monthly performance bonus 12 months
Additional benefits package (meal allowance transport support bonuses)
International work environment
Growth and development opportunities
Stable MondayFriday schedule with weekends off
How to Apply:
If this opportunity fits your profile apply here or send your CV to
