Asset Investment Coordinator

ACCENT Housing

Job Location:

Bradford - UK

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Asset Investment Coordinator

A place to make things happen

Location: Youll be based out of either our Bradford Burnley Camberley Peterborough or Stockton office Hybrid

Salary: 27523 per annum

Permanent 35 hours per week Monday Friday 9am to 5pm

We believe everyone should have a safe and affordable place to call home. Its this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service every time.

Were also proud to be at the forefront of change. Were on a journey of transformation finding new ways to support our customers - and our people.

If youre looking for a career where you can learn new skills try new things and shape your future theres a place for you at Accent.

About the role

Are you highly organised customerfocused and great at keeping things running smoothly behind the scenes Do you take pride in accuracy prioritising the right things at the right time and supporting others to deliver great outcomes If so this could be the role for you.

As our Asset Investment Coordinator youll play a vital part in supporting the delivery of planned investment works to our homes. Working closely with Project Managers and colleagues across the business youll help us manage and deliver over 25 million of investment into customers homes every year ensuring they remain decent safe and somewhere people can be proud to live.

What youll be doing

Providing essential administrative and coordination support to the Asset Investment teams easing operational pressures and helping projects stay on track
Supporting planned maintenance and refurbishment projects including preparing reports meeting minutes and sharing updates with key stakeholders
Communicating directly with customers through followup calls and written correspondence helping to improve customer satisfaction during works to their homes
Administering the leaseholder consultation process in line with legislation and agreed timescales
Maintaining accurate data and spreadsheets producing robust reports that support performance monitoring and continuous improvement
Using your initiative to manage a varied workload identify priorities and respond to urgent issues effectively

To view/download the job description please click here.

Salary

The spot salary for this post is 27523 per annum for applicants who fully meet the requirements of the post. If youre still developing some of the skills or experience you can start at a salary 5% or 10% below the spot rate with clear support and progression opportunities to reach the full amount.

About you

Knowledge of housing repairs and maintenance
Excellent organisational and prioritisation skills
Excellent customer service experience
Ability to collaborate with other teams across the business
Knowledge of housing and finance systems
Ability to deliver to deadlines
Experience of continuous improvement
Experience of minute taking in meetings

The successful applicant will be subject to preemployment checks such as DBS and social media screening before an offer is confirmed.

Interviews

We want your candidate experience to reflect who we are - a place to grow a place to thrive a place to be you.

Stage 1: A Place to Connect
A call with the hiring manager. Youll learn more about the role and team and well get to know you your experience goals and what you bring.

Stage 2: A Place to Show Your Strengths
A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. Youll be asked to complete a Customer Service Questionnaire in advance.

We aim to make the process clear supportive and genuinely valuable a place where you feel informed and confident at every step.

A place to build a future

Weve got big ambitions and were looking for people who want to grow with us. Here youll have the chance to learn new skills shape your career and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards heres what you can look forward to:
Generous time off 28 days holiday plus bank holidays an extra day for your birthday and the option to buy more.
Health & wellbeing support Cash health plan Health MOTs online GP access gym discounts and a dedicated volunteering day for a cause you care about.
Financial perks Car leasing options salary sacrifice schemes and exclusive discounts through our benefits platform to help your money go further.
Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice plus life assurance at three times your salary for peace of mind.
Family-friendly policies Enhanced parental leave flexible working options and support for work-life balance.
Career development From Stepping into Management and Management Essentials training to our Leadership Academy apprenticeships and more well help you grow and succeed.

This is more than a job its a place where you canmake an impact feel valued and be rewarded for what you do.

Were Committed to Inclusion

We believe diversity makes us stronger and were committed to creating a place where everyone feels valued respected and able to thrive.

Our recruitment process is designed to be accessible and inclusive and if you need any reasonable adjustments at any stage just let us know well make it happen.

Because this isnt just a workplace itsa place to belong.

Please dont delay in submitting your application. Where roles are urgent or we receive a high volume of applications we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role please email:

Please note candidates must have current eligibility to live and work in the UK Accent do not currently hold a sponsorship license.

If youre looking for a place you can make a positive difference to society to our organisation and to your future apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Required Experience:

Asset Investment CoordinatorA place to make things happenLocation: Youll be based out of either our Bradford Burnley Camberley Peterborough or Stockton office HybridSalary: 27523 per annumPermanent 35 hours per week Monday Friday 9am to 5pmWe believe everyone should have a safe and affordable place...

Asset Investment Coordinator

A place to make things happen

Location: Youll be based out of either our Bradford Burnley Camberley Peterborough or Stockton office Hybrid

Salary: 27523 per annum

Permanent 35 hours per week Monday Friday 9am to 5pm

Were also proud to be at the forefront of change. Were on a journey of transformation finding new ways to support our customers - and our people.

If youre looking for a career where you can learn new skills try new things and shape your future theres a place for you at Accent.

About the role

What youll be doing

Providing essential administrative and coordination support to the Asset Investment teams easing operational pressures and helping projects stay on track
Supporting planned maintenance and refurbishment projects including preparing reports meeting minutes and sharing updates with key stakeholders
Communicating directly with customers through followup calls and written correspondence helping to improve customer satisfaction during works to their homes
Administering the leaseholder consultation process in line with legislation and agreed timescales
Maintaining accurate data and spreadsheets producing robust reports that support performance monitoring and continuous improvement
Using your initiative to manage a varied workload identify priorities and respond to urgent issues effectively

To view/download the job description please click here.

Salary

About you

Knowledge of housing repairs and maintenance
Excellent organisational and prioritisation skills
Excellent customer service experience
Ability to collaborate with other teams across the business
Knowledge of housing and finance systems
Ability to deliver to deadlines
Experience of continuous improvement
Experience of minute taking in meetings

The successful applicant will be subject to preemployment checks such as DBS and social media screening before an offer is confirmed.

Interviews

We want your candidate experience to reflect who we are - a place to grow a place to thrive a place to be you.

Stage 1: A Place to Connect
A call with the hiring manager. Youll learn more about the role and team and well get to know you your experience goals and what you bring.

We aim to make the process clear supportive and genuinely valuable a place where you feel informed and confident at every step.

A place to build a future

This is more than a job its a place where you canmake an impact feel valued and be rewarded for what you do.

Were Committed to Inclusion

We believe diversity makes us stronger and were committed to creating a place where everyone feels valued respected and able to thrive.

Our recruitment process is designed to be accessible and inclusive and if you need any reasonable adjustments at any stage just let us know well make it happen.

Because this isnt just a workplace itsa place to belong.

Please dont delay in submitting your application. Where roles are urgent or we receive a high volume of applications we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role please email:

Please note candidates must have current eligibility to live and work in the UK Accent do not currently hold a sponsorship license.

If youre looking for a place you can make a positive difference to society to our organisation and to your future apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Required Experience: