Manager, Rev Cycle Workflow Optimization

M-F Remote

Pay Range

• Manages oversees collaborates on and continuously evaluates revenue cycle business processes problems and requirements for assigned applications to support achievement of Advocate Aurora strategic goals.
• Partners with leadership across the system to identify opportunities and develop workflows related to revenue cycle operations. Identifies and implements opportunities for optimization and standardization of procedures and workflows.
• Leads the Workflow Optimization team in facilitating visionary out-of-the-box thinking with technology adoption and issue resolution. Ensures coordinated completion of stakeholder requests to be delivered on time.
• Takes a leading role in the revenue cycle Electronic Medical Record (EMR) change management process helping to facilitate and improve all phases of the process including intake review prioritization communication and execution of requests.
• Develops a comprehensive testing methodology to support system upgrades and oversees implementation of that methodology. Ensures workflow documentation keeps up with changes to the EMR.
• Helps drive consistency of practice between revenue cycle applications. Recommends directions and modifications that enhance revenue cycle and site operational needs as they pertain to quality safety and compliance.
• Serves as a leadership liaison between revenue cycle operations revenue cycle Health Information Technology and site operations. Maintains positive responsive relations between all stakeholders and the workflow optimization team.
• Performs human resources responsibilities for staff which include interviewing and selection of new employees promotions staff development performance evaluations compensation changes resolution of employee concerns corrective actions terminations and overall employee morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organizations Code of Ethical Conduct and for ensuring that personal actions and the actions of employees supervised comply with the policies regulations and laws applicable to the organizations business.

• Epic Cadence certification issued by Epic or
• Epic Prelude certification issued by Epic. or
• Epic Grand Central certification issued by Epic. or
• Epic Resolute Hospital Billing Administration including Single Billing Office certification issued by Epic. or
• Epic Resolute Professional Billing Administration for Single Billing Office certification issued by Epic.

• Bachelors Degree in Business or related field or
• Bachelors Degree in Health Care Administration or related field.

• Typically requires 5 years of experience in Revenue Cycle Operations that includes experience in leading groups and collaborating on business processes within an integrated health care system. Includes 1 year of supervisory experience in the management of staff budgets and training functions.

• Excellent verbal and written communication skills.
• Proven skills in working effectively with multiple departments and matrix organizational structures.
• Strong ability to influence and develop others in order to move toward common goals and outcomes.
• Demonstrated leadership skills including project management negotiation delegation prioritization team building time management customer service and conflict resolution.
• Strong organizational skills and the ability to work effectively with moderate guidance or direction. Effective critical thinking creativity problem-solving and decision-making skills.
• Possesses and applies knowledge of key technology solutions business drivers and the factors that maximize area performance.
• Advanced knowledge of best practice revenue cycle business processes and the technologies that support them.
• Ability to lead a diverse group of team members including managing through difficult situations valuing differences and leveraging strengths.

• This position may require travel therefore will be exposed to weather and road conditions.
• Must be able to sit the majority of the workday.
• Exposed to a normal office or home office environment.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs competitive compensation generous retirement offerings programs that invest in your career development and so much more so you can live fully at and away from work including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications skills relevant experience and/or training

• Premium pay such as shift on call and more based on a teammates job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical dental vision life andShort- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g. full-time part-time per diem temporary etc.); please ask a Recruiter for more information during an interview.