Lead Network ProjProg Mgmt

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T you wont just imagine the futureyoull build it.

Job Summary

We are seeking a highly analytical and operations-focused professional to support wholesale global roaming usage revenue and expense protection and business operations. This role is responsible for daily weekly monthly monitoring and analyzing usage activity identifying discrepancies resolving operational issues improving processes and leading or supporting cross-functional projects that enhance accuracy efficiency compliance and overall business performance. The ideal candidate will bring strong proven operational and analytical capabilities financial/usage reconciliations exceptional attention to detail strong written and verbal communication skills effective collaboration skills and a project management approach to organizing work managing multiple priorities and driving initiatives forward in ambiguous and evolving business environments.

Key Responsibilities

• Monitor analyze and interpret daily wholesale usage data with a high degree of accuracy and attention to detail to identify discrepancies trends risks and revenue-impacting issues and support revenue protection efforts through investigation of usage variances root cause analysis and coordination of issue resolution.

• Lead and support operational and cross-functional projects focused on improving workflows strengthening controls increasing efficiency and enhancing overall business performance.

• Develop and manage project or workstream plans for assigned initiatives including timelines milestones dependencies deliverables and coordination of implementation activities while effectively managing competing priorities and ensuring timely follow-through.

• Track operational and initiative progress prepare clear and concise status updates identify risks or gaps support change tracking and help drive timely resolution of issues and action items.

• Coordinate and collaborate with business technical billing and operational teams to ensure alignment on requirements priorities deliverables and outcomes and to build effective working relationships across functions.

• Develop reporting dashboards and operational insights to support decision-making performance tracking and identification of improvement opportunities and clearly communicate findings recommendations and impacts to leadership and cross-functional stakeholders.

• Analyze existing business processes evaluate complex or undefined issues ask probing questions and recommend practical enhancements to improve accuracy consistency scalability compliance and operational effectiveness.

• Document business requirements operational processes project or initiative updates and recommended solutions with accuracy clarity and attention to detail to support improvement and implementation efforts.

• Promote adherence to established processes controls and business standards while serving as a subject matter resource for operational processes usage analysis and revenue protection activities.

• Support additional operational analytical and cross-functional responsibilities as needed.

Qualifications

• Bachelors degree in Business Analytics Operations Finance Accounting Economics Mathematics or a related field or equivalent experience.

• Experience in business operations revenue protection/revenue assurance usage analysis billing operations cross-functional coordination or a related field.

• Able to quickly learn complex operations and network functionality needed to support wholesale operations

• Strong analytical and problem-solving skills with the ability to interpret data navigate complex or unclear issues identify root causes and develop actionable business insights.

• Strong written and verbal communication skills with the ability to clearly document processes prepare updates and communicate findings and recommendations to a range of stakeholders.

• Strong planning organization time management and execution skills with the ability to manage multiple priorities coordinate workstreams track deliverables and drive progress in a fast-paced environment.

• Exceptional attention to detail with the ability to maintain accuracy identify inconsistencies and ensure high-quality work across analyses reporting documentation and operational processes.

• Demonstrated ability to collaborate effectively across cross-functional teams build strong working relationships and contribute to shared goals and operational improvements.

• Intellectual curiosity and the ability to work effectively in ambiguous situations ask thoughtful questions challenge assumptions and adapt to changing business needs.

• Proficiency with data analysis and reporting tools such as Excel SQL Tableau Power BI or similar platforms.

Our Lead Network Proj/Prog Mgmt earns between$116700-$175100 USD Annual Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography experience expertise and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories

• AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite Full-time office role-

Ready to join our team Apply today.

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.