Product Development Engineer

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voice-controlled gadget flexible screen VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists engineers data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

With over 40 years of semiconductor process control experience chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design KLAs Global Products Group (GPG) which is responsible for creating all of KLAs metrology and inspection products is looking for the best and the brightest research scientist software engineers application development engineers and senior product technology process engineers. The Film and Scatterometry Technology (FaST) Division provides industry leading metrology solutions for worldwide semiconductor IC manufacturers. The FaST Division portfolio of metrology products includes hardware and software solutions for optical film thickness optical critical dimension (CD) composition and resistivity measurement systems. These products are essential for the IC manufacturers as they provide critical metrology capabilities for the development and implementation of their advanced IC processes. The FaST division is committed to support our customers to achieve performance entitlement of our solution and we effectively partner with our customers from their early research and development phase to the high volume in-line manufacturing implementation specific for their process needs. The division consists of a global team located in US Israel China and India.

Job Description/Preferred Qualifications

Responsibilities:

• Lead and drive resolution of complex customer escalations by coordinating cross-functional division teams including R&D Applications Software Hardware and Service ensuring root cause is identified and corrective actions are implemented effectively
• Provide sustained engineering support for fielded systems to enable successful customer adoption longterm product sustainability and high customer satisfaction
• Define document and review system specifications and technical requirements ensuring alignment with product roadmaps
• Contribute to system design and development activities including architecture definition performance characterization and validation of advanced metrology systems
• Act as a systemlevel technical owner for customer support by understanding customer requirements translating them into actionable technical expectations and ensuring solutions meet performance quality and reliability objectives
• Support customers globally through international travel as required providing onsite troubleshooting escalation support and technical engagement to strengthen customer partnerships

Qualifications:

• Strong understanding of Systems Engineering principles with experience developing deploying and supporting complex systems in the semiconductor industry
• Demonstrated technical depth in one or more areas: optical systems optomechanics mechatronics electrical engineering or mechanical engineering
• Solid foundation in physics mathematics and computational methods with strong analytical and systemlevel problemsolving skills
• Experience with data processing analytics and statistical analysis; proficiency in Python and MATLAB is a plus
• Ability to operate effectively in fastpaced environments take ownership of technically ambiguous problems and lead or support customer escalations
• Willingness and ability to travel internationally up to 50% to support customers and onsite escalations

Minimum Qualifications

Doctorate (Academic) Degree and 0 years related work experience; Masters Level Degree and related work experience of 3 years; Bachelors Level Degree and related work experience of 5 years

We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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