Howdens are looking for a new Lead to our EPOS Systems. This plays a pivotal role in enhancing and optimising the organisations EPOS and depot pointofsale platforms predominantly K8 by Klipboard. This role is integral to the delivery of reliable efficient and scalable trading systems ensuring EPOS solutions are robust secure and aligned with the organisations operational and strategic objectives.

This fulltime role (37.5 hours per week) is based in Howden East ridings of Yorkshire Northampton or Croxley Park in Watford with travel to other sites required on an ad hoc basis including occasional overnight stays.

What youll be doing

• Lead develop and support a team of EPOS systems specialists to deliver high-quality EPOS and point-of-sale support across the estate.
• Analyse trading and depot requirements designing robust EPOS solutions and integrations that support end-to-end point-of-sale operations.
• Own the configuration and ongoing evolution of our EPOS and depot point-of-sale platforms (predominantly K8 by Klipboard) ensuring stability security and scalability.
• Drive continuous improvement by identifying opportunities to enhance automate and optimise EPOS processes incident resolution and system change delivery.
• In addition to system ownership the EPOS Systems Lead is responsible for building strong effective relationships with operational stakeholders depot users and external technology partners to ensure EPOS platforms are well understood well adopted and consistently supported.
• The role requires strong people leadership capability to guide develop and motivate a specialist EPOS systems team while effectively managing competing priorities in a fastpaced trading environment.

What we need from you

• 57 years hands-on experience supporting configuring and enhancing enterprise EPOS systems in a live trading environment (ideally K8).
• Proven people leadership experience including guiding team performance development and delivery in a fast-paced operational environment.
• Strong understanding of end-to-end point-of-sale processes (transactions payments pricing) and integrating EPOS with ERP finance inventory and payment platforms.
• Excellent problem-solving and stakeholder communication skills with the ability to balance BAU stability and structured change.
• Proven experience of leading developing and managing a technical systems team including setting direction managing performance supporting development and ensuring delivery in a fastpaced operational environment.
• Strong understanding of endtoend trading and pointofsale processes including transaction flow payments pricing and downstream system impacts.
• Experience of integrating EPOS platforms with other enterprise systems such as ERP (e.g. SAP) inventory finance and payment platforms and hardware.
• Proven track record of supporting businesscritical trading operations including peak trading periods highvolume transaction processing and operational continuity.
• Demonstrable experience delivering EPOS system change enhancement and ongoing support balancing BAU stability with structured improvement.
• Experience supporting end users and managing service requests and incidents through to resolution including coordination across technical teams and thirdparty vendors.

What we can offer you:

• Competitive salary and annual company bonus
• Company car or car allowance
• Private medical insurance
• Excellent pension scheme (company contribution of up to 12%)
• 25 days holiday bank holidays with the option to buy additional days
• Free lunch at our onsite canteen (Howden site only)
• Staff Discount
• Employee Assistance Programme
• Exceptional Reward and Recognition events

About Howdens:

Howdens Joinery is the UKs number one trade kitchen supplier providing thousands of products across kitchens joinery and hardware. We have over 900 depots throughout the UK and Europe making us the first choice for more than 460000 loyal trade year our sales reached circa 2.3bn and we have an ambitious growth agenda.

As well as the opportunity to develop within a fast paced and commercial environment you will be part of a rewarding organisation recognised for excellence in the workplace in theBest Big Companies to Work For.

How to apply

Were building a future where world-class service innovation and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career then were keen to hear from you.

Howdens is founded on the principle of being Worthwhile for ALL concerned. Were working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process please email with the job title and location and we will be happy to help you

#L1-HG1