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Digital Systems Officer
Job Location:
Job Location:
Carmarthen - UK
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
21 June 2026 (30+ days ago)
Posted:
Application Deadline:
18 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description: Digital Systems Officer
Contract Type: 2-Month Contract
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Job Purpose
The Digital Systems Officer will play a crucial role in supporting the administration development and training of the departments business-critical systems. These systems are vital for the daily operations project delivery and execution of key activities such as end-of-year processes system upgrades and compliance with statutory legislative and regulatory requirements. The role ensures effective system operation maintains data integrity and provides user support to enhance efficiency improve service delivery and contribute to the departments digital transformation.
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Key Responsibilities
- Maintain monitor and reconcile data transfers between systems ensuring accuracy and completeness for period-end and year-end processes.
- Support the effective operation of departmental systems aligning with internal and external processes.
- Provide front-line systems support and deliver training to over 300 users across the department.
- Assist with system maintenance upgrades and enhancements promoting innovative digital practices.
- Contribute to digital transformation initiatives ensuring systems deliver real-time reliable data.
- Undertake system-related activities including investigation feasibility studies analysis design development testing integration and implementation.
- Analyse application requirements produce reports and make recommendations for robust system performance.
- Support the implementation and development of new systems ensuring thorough testing and integrity before deployment.
- Monitor service delivery issues and system performance identifying risks and implementing solutions.
- Stay updated with emerging technologies and contribute to project and departmental groups for continuous improvement.
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Scope of the Role
- Responsible for multiple business-critical systems.
- Supporting 300 system users.
- Handling system data with 30 million turnover.
- Supporting over 75000 costed jobs per annum.
- Reporting to: Senior Digital Systems Officer.
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Essential Qualifications
- Higher Diploma in IT or equivalent qualification in a relevant subject area.
- Proven experience in an IT systems role.
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Essential Experience
- Experience in IT system support maintenance and development.
- Proven experience integrating data across multiple systems and databases.
- Experience supporting users customers and stakeholders at all levels.
- Demonstrated ability to quickly learn and apply new technologies and systems.
- Understanding of statutory legislative and regulatory requirements within a systems environment.
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Key Skills & Competencies
- Strong organisational skills with the ability to prioritise and manage workload effectively.
- Analytical thinker with strong problem-solving and decision-making skills.
- Ability to develop or support programming/coding enhancements using innovative approaches.
- Ability to interpret and communicate financial and operational data.
- Strong communication skills with the ability to build effective working relationships.
- Ability to work independently and collaboratively within a team.
- Ability to work under pressure in a fast-paced environment with changing priorities.
- Commitment to continuous improvement and high-quality service delivery.
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Technical Knowledge
- Strong knowledge of current and emerging digital technologies.
- Experience supporting and developing software applications.
- Working knowledge of Windows operating systems.
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Desirable Criteria
- Experience with WDM Total Management and Agresso systems.
- Experience with web-based applications.
- Skills in Microsoft Power Automate and Power BI are highly desirable.
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Additional
Requirements
Requirements:
- Full UK driving licence is required.
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Personal Attributes
- Proactive and solution-focused approach.
- Strong customer focus and commitment to service excellence.
- Adaptable and resilient in a dynamic working environment.
- Innovative mindset with a focus on improving systems and processes.
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Language
- English: Spoken Level 5 Written Level 5
- Welsh (if applicable): Spoken Level 3 Written Level 3
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DBS Requirement
- No DBS check required for this role.
Required Skills:
Requirements: Full UK driving licence is required. --- Personal Attributes Proactive and solution-focused approach. Strong customer focus and commitment to service excellence. Adaptable and resilient in a dynamic working environment. Innovative mindset with a focus on improving systems and processes. --- Language English: Spoken Level 5 Written Level 5 Welsh (if applicable): Spoken Level 3 Written Level 3 --- DBS Requirement No DBS check required for this role.
