Deskside Technician II
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Job Location:
Pittsburgh, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Purpose and Summary The IT Site Administrator is responsible for supporting the local users and to operate/maintain the local IT infrastructure. The main tasks for the position are: appropriate local user support (1st and partially 2nd level support) planning installation and configuration of local IT infrastructure operate and maintain local IT infrastructure coordinate local IT activities with central IT functions Essential Experience providing on-site and remote user support. installing configuring and maintaining devices operating on the local network including PCs printers etc supporting and troubleshooting equipment and peripherals (HDD mice keyboards printers etc.) : installing configuring and diagnosing office applications (MS Office Adobe Autodesk IE RDS etc) according to specifications. troubleshooting to diagnose and resolve problems (repair or replace parts debugging etc.); supporting windows networks (AD Users profiles file permissions); Basic knowledge of network (Cabling connectivity networking etc); Basic knowledge of virtualization methods (VMWare); Basic knowledge in Client/Server environments (Citrix terminal server); Working on documentation and capacity management. Proven experience as IT Technician or relevant position Manage local IT inventory (e.g. hardware inventory software licenses) Working Environment The primary location for this position is supporting our plants. You will be required to travel to the remote sites quarterly to support our users in person. Otherwise support for these locations is done remotely. You will also provide remote support to employees who work from home such as salesme. |
Minimum Requirements
Education and/or Experience
Technical education in Information Technology
Knowledge Skills and General Abilities
Computer literacy: Advance skills in MS Word Excel PowerPoint database creation/Management ERP systems
Excellent oral and written communication
This position requires that the person be a highly organized self-motivated individual who can work independently and as a team member
Cognitive Abilities
Strategic thinking and action
Out of the box thinking
Process-oriented mentality
Be able to concentrate for extended periods of time
Physical Requirements
The ability to lift 20 pounds on occasion
The ability to respond quickly to sounds
The ability to see and respond to dangerous situations
The ability to safely climb ladders
The ability to wear personal protective gear correctly
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Required Experience:
IC
