Repair & Lab Technician Level 1

• Application Deadline: June 1 2026
• Greensboro
• On-site
• Hourly salary: $25 - $35

Job Description

Job Title: Repair & Lab Technician
Employment Type: ContracttoHire
Best Match Candidate Profile

• Associate of Applied Science (AA) in Electrical Technology or related technical field
• CompTIA A certification (preferred)

Primary Responsibilities

• Receive intake and inspect broken or damaged devices; perform basic diagnostics to identify issues and apply corrective actions under the guidance of senior technicians.
• Assist with device configuration and preparation for product and service installations at client facilities following stepbystep instructions from Technical Support and Infrastructure teams.
• Ensure required software applications and security measures are properly installed and validated prior to device redeployment.
• Utilize Mobile Device Management (MDM) tools under supervision to verify clear and prepare devices for reuse.
• Accurately document device condition repair activities and parts usage using approved inventory management systems.
• Support parts inventory organization and communicate shortages or needs to senior technicians or the Technical Support Manager.
• Collaborate with team members and crossfunctional departments to support device testing preparation and issue resolution.
• Perform additional tasks related to infield device support as assigned.

Key Accountabilities

• Devices are correctly inspected logged and prepared for repair or configuration under supervision.
• All service and repair activities are documented accurately and on time.
• Inventory records are maintained organized and up to date.
• Assigned tasks are completed within established timelines with minimal rework.

Education and ExperienceEducation

• High school diploma or equivalent (required)
• Enrollment in or completion of a technical training program Associates Degree or equivalent coursework (preferred)

Experience

• 02 years of experience in a technical support repair or hardwarerelated role
• Exposure to mobile devices consumer electronics or basic hardware repair (plus)

Required Skills Abilities and Certifications

• CompTIA A certification preferred; willingness to obtain certification required
• Basic proficiency with Microsoft Office Suite
• Foundational knowledge of mobile devices and hardware components
• Strong willingness to learn new technologies repair processes and internal systems
• Good organizational skills with strong attention to detail
• Dependable selfmotivated and receptive to coaching and feedback
• Ability to work effectively in a team environment under direct supervision

Working Conditions and Physical RequirementsPhysical Requirements

• Ability to sit or stand for extended periods
• Continuous use of hands fingers wrists and arms
• Ability to stoop reach and climb as needed
• Ability to lift and carry items weighing up to 50 pounds