Restaurant Manager

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profile Job Location:

Kansas City, KS - USA

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

we pride ourselves on serving Kansas Citys best-fried chicken. But to keep our customers coming back for more we need a team of top-notch players who are passionate about food service and hospitality. If you are looking for a fun fast-paced work environment where you can grow and develop professionally we want you on our team!
What the cluck are you waiting for Remarkable food and service begin with exceptional people.
A remarkable dining experience at Client is provided by a team who deliver high-quality food with the best hospitality and professionalism. All Back-of-House and Front-of-House positions contribute to a seamless dining experience for every guest.
Client is looking for talented energetic and enthusiastic individuals who have a passion to serve and lead others for the role of Restaurant Manager. Leading at Client is more than just a job it is an opportunity. Managers will undergo an in-restaurant paid training program to gain personal and professional experience that goes far beyond serving a great product in a friendly environment.

Duties/Responsibilities: The intellectual and physical demands described below are representative of what must be met by Restaurant Managers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Available to work 5-6 days per week.
  • Can balance work and personal life leaving personal business outside the restaurant while maintaining a healthy focus on business operations team morale and culture.
  • Demonstrate a strong capacity to grow learn and educate the team on new products systems and processes.
  • Positively influence cleanliness quality & safety standards in food preparation & service areas in accordance with sanitary procedures and standards that meet or exceed all federal state & local regulatory guidelines.
  • Maintain a calm and respectful demeanor especially during peak periods to preserve a consistent experience for our guests and team members.
  • Engage with guests by anticipating and responding to their needs through clear and pleasant communication.
  • Implement decisions and strategic business objectives from the senior operations manager.
  • Ensure team members are consistently coached and motivated to follow all Client policies and procedures.
  • Assist with shift management: breaks communication call-offs discipline reward & recognition.
  • Consistently coach and mentor team members on restaurant procedures and Client best practices.
  • Empower encourage and provide honest feedback to team members on a daily basis.
  • Ensure all team members on shift are aware of the plan goal and vision for the day.
  • Protect the customer experience by ensuring packaging food presentation and quality is top level.
  • Ensure the store is neat clean and organized at all times.
  • Be an advocate for improvement in speed cleanliness accuracy and customer service.
  • Appropriately handle customer requests and facilitate customer recovery.
  • Enforce disciplinary system and violations of the Client Company Handbook.
  • Optimize food cost and labor cost best practices and work to achieve constant consistent improvement.
Education and Experience:
  • EDUCATION: High school graduate or equivalent. Additional education or experience in the hotel restaurant or quick-service industry is a plus.
  • EXPERIENCE: One year or more prior experience in hospitality retail hotel restaurant or quick-service industry
Qualities of a Restaurant Manager:
  • Teachable spirit
  • Willingness to provide remarkable hospitality experiences for our guests
  • Team-oriented focuses on others before self
  • Has a guest first service mentality
  • Works with a sense of urgency in a fast-paced environment
  • Ability to multi-task and communicate well with others
  • Takes initiative and positively contributes to the work atmosphere and operating environment
  • Treats others with honor dignity and respect
  • Character Aligns with Client values
  • Chemistry Servant leader relationship builder results focused
  • Competency Problem solver commitment to excellence earns trust
we pride ourselves on serving Kansas Citys best-fried chicken. But to keep our customers coming back for more we need a team of top-notch players who are passionate about food service and hospitality. If you are looking for a fun fast-paced work environment where you can grow and develop professiona...
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