Experience Developer

MW Partners is currently seeking a Experience Developer to work for our client who is a global leader in multimedia and creativity software products.

Responsibilities and duties:

• Monitor live campaigns via Splunk; build and maintain dashboards and alerts for rapid issue detection and triage
• Serve as an escalation point for production incidents owning triage root cause analysis and resolution coordination with engineering teams
• Collaborate with internal and client teams to resolve complex incidents document findings and deliver preventive recommendations
• Participate in on-call rotations within defined SLA windows
• Maintain runbooks incident playbooks test cases and operational documentation
• Contribute to automation initiatives to improve testing efficiency and reduce toil
• Author components and experiences in a headless CMS across multiple surfaces and customer journeys
• Build campaigns to deliver personalized content experiences to a global customer base
• Validate personalization logic audience segmentation and campaign targeting for accuracy and consistency
• Support and optimize A/B testing and experimentation frameworks ensuring test integrity and data accuracy

Requirements:

Functional

• 2 years in JSON scripting Product Support QA or a similar role within digital platforms
• Experience with campaign orchestration or experimentation tools (Adobe Target AJO Optimizely)
• Understanding of personalization audience segmentation and A/B testing
• Incident management SLA adherence and on-call support experience

Technical

• Splunk proficiency: dashboards SQL queries alert configuration
• JSON and REST API validation; Postbuster or Postman
• Familiarity with web technologies (HTML JavaScript)

Preferred Qualifications:

• Bachelors degree in a relevant field or equivalent practical experience.
• Adobe Experience Cloud (AEM AJO Adobe Target Analytics)
• Headless CMS architectures and content delivery frameworks
• SQL and analytics debugging
• Test automation frameworks or scripting

For a further discussion or to find out more contact Venky on or apply now.