Trade Support Analyst

Job Title: Client Service Officer - Trade & Financial Institutions

Job Purpose

Act as a client service officer in the department ensuring efficient service to the trade customers and banks. Support FI and Trade Business in terms of related administrative activities.

Key Responsibilities

• Perform compliance due diligence on new network bank relationships and establishment of RMA
• Monitor adverse news on network and correspondent banks through SWIFT KYC Registry and take appropriate updates from the banks
• Keep the bank limits updated in coordination with FI & Trade RM
• Conduct compliance due diligence on the parties in the LC as and when required

Tasks and Responsibilities

• Respond to trade customers and banks queries in coordination with Trade Operations
• Maintain and update the records on the Banks and Country Credit Limits
• Monitor the bank and country limits and reconcile the limits with Credit Administration / GFI
• Prepare applications for new and increasing bank limits for GFI allocation and CCC approval
• Perform compliance due diligence on the correspondent banks annually
• Perform RMA due diligence on new network banks in compliance with Group directives
• Conduct compliance checks on the counterparties on a transactional basis
• Prepare periodic and ad hoc reports for GFI
• Create MI on banks and countries on a regular basis
• Reconcile department reports with system reports

Qualifications and Experience

• A-level or equivalent qualification
• Banking business experience of 2 years
• Technical background of different financial instruments

Skills and Competencies

• Strong interpersonal skills with the ability to interact effectively with customers and colleagues from various cultural backgrounds
• Committed to the highest ethical standards and abiding by Conduct Rules
• Team player with the ability to build working relationships with stakeholders across the bank
• Demonstrates energy inspiration and passion for business and customers
• Proficient in MS operating systems and PowerPoint presentations