Associate – Founders Office (Operations)

Job Title: Associate – Founder’s Office (Operations)

Location: Ahmedabad
Experience: 1–3 Years (Startup / Agency preferred)

Work Mode: On-site Work closely with founders

About the Role

We are a fast-growing tech and growth services company working across development QA and marketing. We are looking for a highly proactive and execution-driven professional to join the Founder’s Office.

This is a high-ownership role where you will manage daily operations coordinate teams and ensure smooth project delivery. It is not a traditional admin role—this position offers the opportunity to function as a mini-COO directly impacting business performance.

Key Responsibilities

1. Operations & Execution

• Manage and track daily tasks across development QA and marketing teams
• Conduct stand-up meetings and ensure clarity of tasks and accountability
• Identify bottlenecks and resolve them proactively
• Ensure timely delivery of tasks without constant supervision

2. Team Coordination

• Act as a bridge between founders developers marketers and QA teams
• Support and guide junior team members for structured execution
• Maintain workflows using tools like ClickUp Notion or Jira

3. Client Communication

• Provide regular project updates to clients
• Handle basic client queries and follow-ups
• Escalate critical issues to founders when necessary

4. Sales & CRM Support

• Maintain CRM data including leads pipelines and follow-ups
• Ensure no lead or follow-up is missed
• Assist founders in deal tracking and scheduling

5. QA & Delivery Oversight

• Ensure deliverables meet basic quality standards before delivery
• Coordinate testing and feedback processes
• Identify and flag issues early to prevent rework

What Success Looks Like (First 90 Days)

• Significant reduction in founders’ involvement in daily operations
• Smooth task tracking and timely project delivery
• Improved team accountability and workflow clarity
• Consistent and structured client communication
• No missed deadlines or last-minute escalations

Ideal Candidate Profile

• 1–3 years of experience in a startup or agency environment
• Strong execution coordination and problem-solving skills
• Ability to work across tech and marketing teams
• Excellent communication skills (written and verbal)
• High ownership mindset with a proactive approach

Preferred Skills (Bonus)

• Basic understanding of:
  • Web/App development lifecycle
  • QA and testing processes
  • Digital marketing workflows
• Experience with tools:
  • ClickUp / Notion / Jira
  • CRM tools (Zoho HubSpot etc.)
  • Slack / WhatsApp Business

Who Should Not Apply

• Candidates seeking only managerial roles without execution
• Individuals preferring strictly structured corporate environments
• Those uncomfortable with multitasking and dynamic responsibilities
• Candidates requiring constant supervision

Why Join Us

• Direct exposure to founders and business strategy
• High learning across operations technology and growth
• Opportunity to make a real business impact
• Fast career growth with potential progression to Operations Head / COO