Service Manager
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Job Location:
Tuscaloosa, AL - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Join Julio Jones Kia as a Service Manager in Tuscaloosa AL where you will oversee the daily operations of our service department ensuring exceptional customer service and efficient workflow. You will lead a team of service advisors and technicians driving performance and maintaining high standards of quality and satisfaction.
Responsibilities
- Manage and supervise service department staff including scheduling and training.
- Ensure excellent customer service and timely repair services.
- Monitor service processes and workflow to improve efficiency and productivity.
- Handle customer inquiries concerns and escalations professionally.
- Maintain inventory of parts and supplies necessary for service operations.
- Collaborate with other departments to support overall dealership goals.
- Ensure compliance with safety regulations and company policies.
Requirements
- Proven experience in service management or a related automotive service role.
- Strong leadership and team management skills.
- Excellent communication and customer service abilities.
- Familiarity with automotive service processes and tools.
- Problem-solving skills and ability to handle multiple tasks effectively.
- High school diploma or equivalent; additional technical training is a plus.
Benefits
- Competitive compensation package
- Opportunities for professional growth and development
- Supportive and team-oriented work environment
- Employee discounts on vehicles and services
About the Company
Julio Jones Kia is a premier automotive dealership located in Tuscaloosa AL dedicated to providing outstanding vehicle sales and service experiences. Our commitment to quality and customer satisfaction has made us a trusted name in the community. Join our team and contribute to a culture of excellence and innovation.
Required Experience:
Manager
About Company
Qualifications High school diploma or equivalent Basic mechanical knowledge and interest in the automotive field Ability to work well in a team and follow inst...
