Regional Practice Director
Reading, PA - USA
Job Summary
Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo we know they will be the difference!
O.N.E Purpose:
Customer Obsession:Consistently provide exceptional experiences for our clients patients and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas:Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence:Execute at a high level by demonstrating our Best in KLAS Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
The Regional Practice Director (RPD) provides strategic and operational leadership across multiple practices within an assigned region with primary support for practices in the Reading PA market. This role is accountable for financial performance operational excellence client satisfaction and people leadership across diverse practice environments.
The RPD serves as a visible hands-on leader spending approximately 70% of time onsite with practices to coach leaders assess performance and drive sustainable improvementswhile ensuring alignment with Ensembles Core Values and O.N.E. Purpose of Obsession New Ideas and Excellence.
Key Responsibilities
Operational & Financial Leadership
- Provide oversight for multiple practices to ensure consistent execution of operational standards quality outcomes and contractual performance.
- Own regional performance metrics including productivity quality client satisfaction and margin.
- Partner with Practice Directors and site-level leaders to identify performance gaps implement corrective action plans and sustain improvements.
- Ensure compliance with all regulatory contractual and corporate responsibility standards.
People & Culture Leadership
- Lead coach and develop Practice Directors and site-level leadership teams.
- Model and reinforce The Ensemble Difference by consistently demonstrating integrity accountability and respect.
- Build high-performing teams by setting clear expectations providing candid feedback and developing future leaders.
- Champion a People First Last Always culture across the region.
Client & Stakeholder Partnership
- Serve as a regional ambassador to clients ensuring trust transparency and responsiveness.
- Partner with internal stakeholders to align regional execution with enterprise priorities.
- Anticipate client needs and proactively identify and mitigate operational or performance risks.
Continuous Improvement & Innovation
- Drive operational innovation and best-practice sharing across supported practices.
- Challenge the status quo by identifying opportunities for process improvement and efficiency gains.
- Leverage data-driven insights to support decision-making and performance management.
- Demonstrate advanced use of AI and technology-enabled solutions to improve workflows scalability and outcomes.
Travel Requirement
- Approximately 70% travel required to support practices across the assigned region including Reading PA and surrounding markets.
- Travel includes routine onsite presence to coach leaders assess operational performance and support client engagement.
Qualifications
- Bachelors degree required; Masters degree preferred.
- 8 years of progressive leadership experience in healthcare operations revenue cycle or multi-site management.
- Demonstrated success leading multiple locations or practices with full P&L accountability.
- Proven ability to lead through influence ambiguity and change.
- Strong analytical communication and executive presence skills.
- Willingness and ability to meet extensive travel requirements.
- Demonstrated experience leveraging AI and technology to drive process operational and performance improvements.
This is a remote position; however candidates must be willing and able to travel to and work onsite at client temporary or corporate office locations as business needs require.
Join an award-winning company
Five-time winner of Best in KLAS
Black Book Researchs Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Groups RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose Values
Bottom line we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits We offer a comprehensive benefits package designed to support the physical emotional and financial health of you and your family including healthcare time off retirement and well-being programs.
Our Culture Ensemble is a place where associates can do their best work and be their best selves. We put people first last and always. Our culture is rooted in collaboration growth and innovation.
Growth We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race color sex sexual orientation gender gender identity religion national origin age disability military or veteran status genetic information or any other basis protected by applicable federal state or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process please contact .
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the roles range.
Required Experience:
Director
About Company
Ensemble Health Partners is the leading revenue cycle management company for hospitals, health systems and physician practices.