Senior Event Manager

TheRole:

As Senior Events Manager you will take ownership of incoming event enquiries from initial conversion through to seamless handover to the operations team and finally back to sales for postevent followup. Youll lead on highvalue and strategically important enquiries particularly those that are complex largescale or highprofile. This includes VIP groups sporting occasions awards dinners and other largeguestnumber or premiumrevenue opportunities.

You willbe responsible for but not limited to:

• Oversee the full coordination and communication process for each event ensuring all details are accurately captured and shared with the customer the Event Executive and the Sales Executive both verbally and in writing right up to the day of event delivery.

• Ensure that all banquet event orders are completed for the hotel operations team host weekly operations meeting to share information and answer questions

• Support the marketing communications for conference meetings & events including weddings & Christmas

• Share feedback from customers with relevant teams and create actions plans toeliminateissues going forward

• Workwith Sales and Revenue Management toagreesales strategiesfor event space

• Assist Director of Sales to drive the team with closing days demand generation weeks and other sales initiatives

• Identifyand communicate revenue and profit opportunities with leadership team

• Correct use of systems and sales process to ensure booking integrity consistency & accuracy

• Implement Event Management strategy

• Train develop and coach team members to support in developing the next Senior Event Manager

• Assistother departments wherever necessary andmaintaingood working relationshipswithin the whole hotel

Our Ideal Candidate:

Our ideal candidate will have a proventrack recordin a similar role within a hotel environment.Experience in coaching and developing team members drivingsalesand delivering financial results.

You will have awarm people orientated demeanour a gift for paying attention to the smallest details and a positive outlook and outgoing personality.

Perks you deserve:

Wellsupport you in and out of the workplace by offering: