Senior Analyst | Salesforce |Pan India | Sales & Service

Senior Analyst Customer-S&S SFDC

Location: Bangalore

The team

Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth.Learn more about: Customer

Your work profile

We are looking for a skilled and experienced Salesforce Team Lead to oversee the design development and implementation of Salesforce solutions. This role involves leading a team of developers and administrators collaborating with stakeholders and ensuring the Salesforce platform aligns with business goals and technical standards.

• Design and Develop Applications:Build scalable and secure Salesforce applications using Apex Visualforce and Lightning Web Components.
• Customize Workflows:Configure automation tools custom objects and workflows to streamline business processes.
• Integrate Systems:Develop APIs and web services to connect Salesforce with external platforms.
• Troubleshoot and Debug:Identify and resolve technical issues to ensure system reliability.
• Collaborate with Teams:Work closely with business analysts project managers and stakeholders to gather requirements and deliver solutions.
• Enhance User Experience:Improve UI/UX using Salesforce Lightning and other tools.
• Data Management:Implement efficient data models pipelines and reporting mechanisms.
• Documentation and Training:Create technical documentation and support end-user training.

Key skills required

• Proven experience in Salesforce development and customization.
• Proficiency in Apex SOQL Lightning Components and integrations.
• Experience with Agile/Scrum methodologies.
• Certified Salesforce Developer (Platform Developer I or II).
• Educational qualification: Bachelors/masters degree in computer science Information Technology or related field.
• Strong problem-solving and analytical skills.

• Excellent communication and collaboration abilities.
• Ability to manage multiple tasks and meet deadlines.
• Familiarity with tools like Git Jira and CI/CD pipelines.