Catering Sales Manager

Job Summary:The Catering Sales Manager serves as the primary representative of Pearlstone s catering operations and is responsible for driving catering sales managing client relationships and ensuring excellent customer service from inquiry through event execution. This role focuses on generating new business maintaining repeat clients coordinating event logistics and supporting the overall success and profitability of the catering program. Initially the primary client base will be centered around one location in Park Heights and Client DevelopmentIdentify develop and secure new catering clients with a focus on cultivating repeat and process catering orders in a timely and professional to client inquiries regarding menus pricing availability and Pearlstone s catering operations at community events and other outreach with approved internal stakeholders to develop catering proposals tailored to client needs and Coordination and ExecutionCollaborate with the Executive Chef kitchen team and operations staff to confirm menus timelines and logistics for each delivery schedules and communicate event details with drivers and culinary or assist with event setup service and cleanup as needed to help ensure successful with National Culinary Director to secure event staff as hands-on support during events when ManagementBuild maintain and strengthen long-term client a high level of customer satisfaction and guest client retention efforts and encourage repeat business through responsive service and and PromotionPartner with the National Culinary Director COO and Marcom on marketing initiatives and promotional market trends and surveys to help identify growth in the creation and distribution of promotional materials to attract new online menus catering offerings and pricing as and Administrative OversightEnsure orders are accurate and payments are collected event profitability and escalate concerns related to payments refunds or other financial issues to accurate records of sales activity client communications and event with Executive Chef to track expenses and food inventory usage related to that all packing and disposable items are in stock and available for catering regular updates and reporting to the National Culinary Director and/or in partnership with the Catering Driver and maintenance staff to maintain the catering truck and corresponding service ensure the catering website and ordering software remain accurate functional and up to prior skills and experience include:At least 3 years of hospitality food and beverage or catering-related experience experience in catering sales and event execution strongly working with catering software order management systems or event planning with delivery coordination and event to work collaboratively with culinary operations and leadership sales relationship-building and customer service organizational skills and attention to to manage multiple events deadlines and client needs at leadership communication and problem-solving to provide hands-on support during events when :It is everyones job to ensure the financial health of the organization through retreat sales program revenue and/or weekly department meetings in monthly all-staff meetings on possess a solid work ethic with strong organizational and time-management skills excellent attention to detail professional verbal and written communication skills in English as well as provide excellent customer maintain a professional be able to adapt to changing tasks/duties as Conditions:This is a non-exempt part time position working 10 hours per week. This position is a hybrid position with in-office and onsite event hours required. It is not fully job description does not state or imply that the above are the only duties and responsibilities assigned to the position. Employees holding this position will be required to perform any other job-related duties as requested by Management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.90 Day Check In: Ninety days from date of employment date there will be a check in between you and your supervisor. Annually thereafter.