Senior Relationship Manager, Hedge Fund Services
Chicago, IL - USA
Job Summary
About Northern Trust:
Northern Trust a Fortune 500 company is a globally recognized award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity. With more than 130 years of financial experience and over 22000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.
Relationship Manager Hedge Fund Services
Summary
Northern Trust Hedge Fund Services is a global provider of hedge fund administration middle office and related asset servicing solutions. We partner with sophisticated alternative asset managers across strategies and asset classes.
The Relationship Manager owns and manages senior level hedge fund client relationships and serves as the primary point of contact for clients and internal service teams. This role is responsible for client satisfaction retention and growth while leading service governance issue resolution and commercial outcomes.
Key Responsibilities
Own senior level hedge fund client relationships as the primary point of contact across Northern Trust
Build trusted partnerships with executive and C suite clients through strategic engagement
Develop a strong understanding of client business models investment strategies and priorities
Lead service delivery governance by coordinating internal teams and ensuring consistent outcomes
Drive client satisfaction through proactive issue management and effective escalation handling
Lead quarterly client service reviews and executive level reporting
Own client profitability including P and L management pricing strategy and repricing initiatives
Identify and execute cross sell opportunities across Hedge Fund Services and the broader bank
Partner with clients and internal teams to improve processes reduce risk and enhance efficiency
Lead client and investor due diligence and technology onboarding initiatives
Serve as a subject matter expert and lead complex cross functional initiatives
Knowledge and Experience
Bachelors degree in Finance Accounting or a related field; Masters degree preferred
Experience within hedge fund services fund administration middle office prime brokerage asset management or consulting
Strong understanding of alternative investment structures operating models and client service delivery
Ability to manage complex client relationships and multiple priorities in a fast paced environment
Expertise in one or more asset classes and functional areas within the alternatives space
Ability to communicate technical and strategic concepts clearly to senior and C suite audiences
Strong judgment integrity and decision making capabilities
Highly collaborative adaptable and client focused mindset
Exceptional written verbal and presentation skills
Passion for continuous learning with strong technology aptitude
#LI-MG1
#Hybrid
Salary Range:
$95600 - 162400 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension) health and welfare benefits (medical dental vision spending accounts and disability) paid time off parental and caregiver leave life & accident insurance and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Working with Us:
As a Northern Trust partner greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve!Join a workplace with a greater purpose.
Wed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies! Build your career with us andapply today.#MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at .
We hope youre excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Required Experience:
Manager
About Company
Discover Northern Trust’s trusted financial services for individuals, families, and institutions. Guided by service, expertise, and integrity since 1889, we offer wealth management, asset servicing, and investment solutions tailored to your goals.