Join Our Team Operations and People Coordinator

Join Our Team: Operations and People Coordinator

Are you the kind of person who naturally makes others feel welcome the moment they walk into a room Do you thrive in an environment where no two days are the same and your can-do attitude is your greatest asset

Preferred Care At Homeis looking for a dedicatedOperations and People Coordinatorto be the heartbeat of our office. As the first point of contact for our clients and caregivers you wont just be answering phonesyoull be building relationships and ensuring our mission of care starts the second someone reaches out.

The Role at a Glance

• Status:Full-Time (Approx. 40 hours/week)

• Schedule:Monday Friday (Business Hours)

• Compensation:$22.00/hour

• Reporting to:Chief Operations Officer (COO)

Your Impact

The Face & Voice of the Company

• Serve as the primary point of contact for visitors and callers ensuring a stellar first impression.

• Maintain a90% phone answer rateduring business hours handling minor requests like schedule changes and information inquiries with grace and efficiency.

Office & Culture Management

• Oversee our small office space: keep it tidy manage supplies and lead the charge on holiday decorations to keep our environment inviting.

• Coordinate weekly team lunches (ordering and pickup) with mileage reimbursement provided.

People & Operations Support

• Partner with the COO to assist in interviewing hiring and onboarding our wonderful caregivers.

• Drive compliance projects and ensure all caregivers complete their necessary training.

• Handle various administrative paperwork tasks to keep our operations running smoothly.

What You Bring to the Table

• Exceptional Service:You have a natural aptitude for making people feel heard and valued.

• The Juggle:You can manage multiple requests and incoming calls simultaneously without getting flustered.

• Tech-Savvy:You are comfortable with computers and ready to learn new software.

• Initiative:You see a need and fill it without being asked.

• No-Drama Attitude:You believe in direct kind communication and teamwork.

• Requirements:At least 1 year of higher education. Experience in senior care or event planning is a major plus!

Our Core Values

We hire for character. We want to meet you if you:

• Do the right things for the right reasons.

• Are humble and teachable.

• Leave people better than you found them.

• Look for and share goodness.

• Take ownership of your work.

What We Offer

We believe in taking care of the people who take care of our business.

• Growth:Be part of a medium-sized company that is actively expanding.

• Mental Health:1 paid Mental Health Day per month (use it or lose it).

• Health & Wellness:Medical dental vision Aflac and an MEC Preventive Wellness Program.

• Future Planning:401K Plan with a3% employer contribution(vested at 5 years).

• Paid Time Off:5 days after probation (year one); 10 days per year thereafter Paid Holidays.

• On-Call Opportunities:Additional pay for weeknight ($15/occurrence) and weekend ($100/occurrence) on-call shifts.

• Perks:Weekly team lunches from local favorite restaurants!

Ready to make a positive difference in the lives of seniors and caregiversApply today to join a team that values your contribution and treats you like family!