General Manager – Food and Facilities and Operations
Job Summary
- Visa Sponsorship: Not Available
Martin TN 38238 Relocation Assistance: Limited (Case By Case Determination)
We are seeking an experienced General Manager to lead a highvolume multiunit dining operation. This role oversees residential dining retail and catering services with full operational and financial accountability. The General Manager serves as the senior onsite leader and ensures strong performance compliance and customer satisfaction.
The General Manager will:
Direct all contract management service operations
Lead and develop management and administrative teams
Oversee cash control payroll staffing and special functions
Maintain strong client and customer relationships
Drive operational growth and strategic initiatives
Ensure compliance with food safety sanitation and workplace safety standards
Contract Services Leadership
Team Management
Client & Customer Satisfaction
Financial Management
Operational Growth
Lead multioutlet dining operations
Serve as primary contact for strategic decisions
Oversee residential retail and catering units
Ensure regulatory labor and safety compliance
Develop and mentor staff
Implement costeffective operational improvements
Use data to manage budgets and optimize performance
Food service management experience in multiunit or campus environments
Strong financial and P&L management skills
Proven leadership and hospitality background
Ability to manage multiple priorities in a fastpaced setting
Excellent communication and customer service skills
Knowledge of food safety sanitation and workplace safety standards
Bachelors Degree or equivalent experience
5 years of management experience
5 years of functional experience in food service operations
Prior General Manager or Operations Manager experience as senior onsite leader
5 years managing food service accounts with $3M annual revenue
Experience overseeing residential retail and/or catering operations
Highvolume operations experience
Direct supervision of managers for 5 years
Demonstrated compliance with food safety sanitation and safety standards