Director, WW Property Services

Position Summary

The Director Worldwide PropertyServicesis responsible forleading the global strategy governance and execution of property and real estate servicesacross the DPS real estateportfolio (110 locations). This role ensures thatpropertyrelatedservicesspanning space planning workplacestandards and hard/soft services strategyareconsistent scalable and aligned to enterprise real estate and businessobjectives.The position has enterprise-wide impact partnering with senior leaders to shape workplace strategyoptimizeassets and deliver consistent high-quality property services across regions.

Operating as theglobal service strategy owner this rolesetsthe frameworks standards and performance expectations that Regional Real Estate Delivery teams and Facilities Management organizations execute locally. The Director Worldwide PropertyServicesplays a critical role in ensuring that DPS properties deliversafe efficient compliant andbusinessreadyenvironmentsin a standalone operating model.

Scope of Role

• Global portfolio:110 Locations(office R&D manufacturing workplace and support sites)

• Functional scope:Property services strategy space planning workplace standards hard and soft services strategy

• Geographic reach:Global (Americas EMEA APAC)

• Authority:Global standards service frameworks performance expectations and governance; regional execution via matrixed partners

Key Responsibilities

Global Property Services Strategy

• Define and own theglobal property services strategy ensuring alignment with DPS real estate strategy workplace vision and operational priorities.

• Establish clearservice models and expectationsfor property services delivered across regions and sites.

• Ensure property services strategies support business productivity employee experience and operational continuity.

• Oversee worldwide property and real estate operations including leased and owned facilities ensuring services effectively support business growth and operational excellence

• Drive portfolio optimization cost management and valuecreation through data-drivendecision making

• Overseevendor strategy contracts and service-level performance for global propertyservices

SpacePlanning & Workplace Standards

• Ownglobal space planning principles and workplace standards ensuring consistency while allowing for regional andsitespecificadaptation.

• Partner with RE Governance & Strategy to integrate workplace and space standards into portfolio planning and investment decisions.

• Enable scalable workplace solutions aligned to future ways of working.

Hard & Soft Services Strategy

• Defineglobal hard and soft services strategies including service scope performance standards and integration with Facilities Management.

• Ensure alignment between property services FM operations and RE delivery to enable seamless handoffs and lifecycle management.

• Support continuous improvement and modernization of service delivery models.

Governance & Performance Enablement

• Establishglobal governance frameworksfor property services including roles responsibilities and decision rights.

• Defineperformance metrics and service KPIsin partnership with FM Supplier Management and Regional RE teams.

• Provide insight into service performance trends risks and improvement opportunities.

• Ensure compliance with regulatory safety and company standards related to property and facilities

CrossFunctionalIntegration

• Partner closely with:

• Regional Real Estate Delivery leaders

• Facilities Management leadership

• Strategic Supplier Management

• Workplace HR IT Security EHS and Finance partners

• Ensure property services strategies are integrated into broader enterprise andsiteleveloperations.

Transformation & Change Support

• Enable enterprise transformations (e.g. separation portfolio optimization workplace evolution) by providingclear service strategies and standards.

• Supportadoptionof new service models tools and standards across regions.

Core Capabilities

• Global property services strategy development

• Space planning and workplace standards leadership

• Hard and soft services framework design

• Service governance and performance enablement

• Crossfunctionalintegration and lifecycle alignment

• Global operating model enablement

• Change and transformation support

Competencies & Skills

Strategic Leadership

• Ability tooperateas aglobal service strategist not a regional operator.

• Strong judgment balancing standardization with flexibility.

• Enterprise mindset focused on scalability andlongtermvalue.

Influence & Collaboration

• Proven ability to lead throughinfluence in a matrixed global organization.

• Strong executive communication and stakeholder management skills.

Analytical & Systems Thinking

• Ability to connect workplace and service strategies to portfolio performance and business outcomes.

• Datadrivenapproach to service performance and continuous improvement.

Execution Enablement

• Ability to translate strategy intoclear usable standards and frameworks.

• Comfortable operating in environments of change growth and transformation.

Experience & Education

• 12 years of experience inproperty services workplace strategy facilities services or corporate real estate

• Experienceoperatingat aglobal or enterprise level

• Bachelors degreeinbusiness Engineering Real Estate Facilities Management or a related field; advanced degree preferred

• Demonstrated ability tooperateat an enterprise level and influence senior leaders across a matrixed organization.

• Experience managing complex vendor ecosystems contracts and service delivery models.

• Strong financial acumen including budgeting cost management and portfolio optimization.

• Excellent leadership communication and decisionmaking skills.

Preferred:

• Experience in medical devices pharmaceuticals or other highly regulated industries.

• Experience leading workplace strategy or largescale real estate transformation initiatives.

• Familiarity with global property facilities and real estate best practices.

• Experience working in a global matrixed enterprise environment.

Other:

• Language: Englishproficiency

• Travel: Up to 30% domestic and international

• Certifications: Real estate or facilities certifications preferred not

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.

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